Top Operations & Support Jobs in San Antonio, TX

Provide Level 2 technical support by administering Linux/Windows servers, virtualization and cloud platforms, managing databases and web servers, configuring hosting control panels (cPanel, Plesk, WHMCS), troubleshooting networking and performance issues, communicating with customers, and improving support processes.

Map US insurance claims and coverage processes, analyze policy documents and regulatory requirements, translate expert judgment into executable rules, create adjudication test cases and labeled datasets, review AI agent decisions, document failure modes, and maintain rulebooks with insurer stakeholders. The role requires deep claims, coverage, compliance, and insurance operations expertise, plus collaboration with customer leaders and engineers.

Leads the Foundation’s strategy, operations, programs, ventures, fundraising, partnerships, team development, governance, and impact measurement. The Executive Director translates the Founder’s vision into measurable outcomes, oversees multiple entities, builds scalable systems, represents the organization publicly, and advances innovative economic equality, ownership, and wealth-building initiatives.

Supervise workers’ compensation claims staff and oversee complex and litigated claims across multiple jurisdictions. Responsibilities include adjudicating claims, investigating and negotiating settlements, reviewing reserves and legal or medical management, addressing client and carrier inquiries, ensuring regulatory compliance, coaching employees, managing staffing and performance, coordinating training, and monitoring claim quality. The role also supports coverage issue resolution, large-loss reporting, performance analysis, and standardized claims-handling processes.

Engages with customers through online chat, answers questions, provides accurate information and solutions, resolves issues efficiently, documents interactions, and contributes to customer service improvements. The role requires strong written communication, multitasking, time management, basic computer proficiency, and a customer-focused attitude.

Provides technical support for Microsoft customers, troubleshooting complex database, RDBMS, and SQL issues. Responsibilities include resolving and escalating incidents, maintaining support requests, improving self-service and automation, documenting solutions, mentoring colleagues, collaborating with engineering and product teams, and delivering strong customer service. The role requires customer-facing technical support experience, database expertise, communication skills, and the ability to solve complex issues under pressure.

Provides remote customer support to travelers before, during, and after trips. Responsibilities include answering travel inquiries, updating itineraries, handling cancellations and special requests, monitoring upcoming trips, proactively communicating with clients, and resolving issues while maintaining a positive customer experience.

Provide technical support for developer customers, resolve inquiries, create and maintain tutorials and content to improve self-sufficiency, minimize engineering interrupts, and collaborate with cross-functional teams on support strategies.

Support the Co-Founders by owning communication, customer support, project execution, social media coordination, scheduling, and operational systems. The role requires proactive decision-making, discretion, rapid response, strong written communication, and the ability to close tasks independently. The assistant will use Google Workspace, Jira, and AI tools to organize work, accelerate research and writing, coordinate outreach and suppliers, surface risks, and reduce founder involvement in day-to-day operations.

Build and lead the organization’s revenue operations function, establishing forecasting, CRM strategy, reporting infrastructure, and revenue lifecycle processes. Partner with Marketing, Sales, and Client Success leadership to improve pipeline management, customer lifecycle design, renewals, retention, and tool adoption. Manage and develop a growing Revenue Operations team while driving cross-functional collaboration and translating data into actionable insights.