Top Operations & Support Jobs in San Antonio, TX

Provide high-level administrative support to 1-2 C-level executives, managing complex calendars, scheduling, travel (domestic/international), materials preparation, stakeholder coordination, and execution of events, offsites, and strategic initiatives with discretion and strong communication.

Provide advanced support for enterprise applications (Salesforce), diagnose and resolve complex incidents, fulfill service requests, create user stories/defects, update knowledge base, perform after-hours production changes, and mentor/train junior staff while participating in continuous improvement.

Conduct web- and database-based healthcare research to identify providers and services, document findings, support nurses and advocates, maintain accurate records, follow up on cases, and ensure compliance with quality standards and regulations like HIPAA and COBRA.

As EDM Support Manager, oversee daily support delivery, manage client interactions, adapt processes, and ensure adherence to SLAs, all while driving service improvements and team performance.

Perform remote administrative support for group life and disability client transactions: upload and enter member documents, generate barcodes, validate and correct data, meet productivity standards, navigate internal tools, assist on special projects, and maintain accuracy and SLA adherence while communicating in English and French.

Perform end-to-end document imaging: sort, prep, and scan hard-copy records to produce high-quality digital images, index data into applications, maintain document control, meet production targets, and follow security and safety procedures onsite.

The Billing Director oversees the Revenue Cycle department, ensuring efficient billing operations, guiding staff, and improving revenue processes while maintaining compliance with regulations.

Provide advanced functional support and configuration for CAPPS HR/Payroll (PeopleSoft HCM 9.2), ensure state and federal compliance (including FMLA and WCAG 2.1), create/review FDDs, manage queries/reports, perform Level 2 service desk and incident management, conduct testing and cross-training, and collaborate on integrations, security, and audits across 100+ agencies.

Provide frontline support to sellers via phone, email, and live chat; manage orders, shipping labels, returns, and account records; follow up on inventory and shipments; resolve incidents efficiently; help optimize customer experience processes and tools; work weekends and holidays on a rotating basis.

Provide first-line support for Workday and OSV Service Center users: manage accounts and security, triage tickets, troubleshoot MFA, generate access/audit reports, resolve data/configuration issues, and collaborate cross-functionally to meet SLAs while following security policies and SOPs.