Top Tech Jobs & Startup Jobs in San Antonio, TX

Reviews customer due diligence questionnaires, identifies risk factors, processes CDD/EDD and OFAC watch-list alerts, validates customer risk ratings, supports onboarding, escalates complex cases, and assists with testing risk scenarios while adhering to BSA/AML and regulatory requirements.

Owns an AI agent from customer discovery through production launch and roadmap development for credit unions. Responsibilities include rapid prototyping, customer and executive engagement, enterprise implementations, reusable integrations with core banking, loan origination, and CRM systems, product go-lives, launch sequencing, and transition to scaled operations. The role requires strong product judgment, B2B enterprise experience, hands-on AI work, customer presence, persuasive communication, and approximately 20% travel.

Support and evolve Microsoft Dynamics 365 Project Operations and Customer Engagement platforms. Configure Dataverse and model-driven Power Apps, develop Power Platform enhancements, administer security, support integrations, troubleshoot technical issues, manage ALM deployments, and coordinate releases across environments. The role also translates business requirements into maintainable solutions, documents systems, supports product updates, and collaborates with stakeholders and technology partners.

Administer Windows Server, IIS, Azure, Active Directory, and Kubernetes environments across production and nonproduction systems. Respond to incidents, participate in on-call support, maintain backups and certificates, manage monitoring and alerts, and support production deployments. Validate release readiness, maintain rollback plans, document procedures, and contribute to post-incident reviews. Automate repetitive tasks, support infrastructure-as-code initiatives, and collaborate with DevOps, QA, and engineering teams on platform modernization and reliability.

Oversee multi-state and local tax compliance across multiple entities and jurisdictions, including sales and use tax filings, registrations, audits, notices, tax accruals, and risk mitigation. Manage and mentor a Sales Tax Specialist, coordinate income and franchise tax matters with external firms, maintain Avalara and NetSuite integrations, support tax configuration, and improve compliance processes and reporting.

Provide recruiting operations consulting to EMEA customers through complimentary and paid engagements. Scope and deliver consulting projects, interpret recruiting analytics, optimize processes, build reports, create educational content, enable CSMs, and translate customer insights into product feedback. Support customers across strategic, mid-market, and startup segments while facilitating stakeholder alignment and measurable recruiting outcomes.

Provides day-to-day People Operations support, including maintaining employee data and files, onboarding, benefits administration, performance management, international employee support, process documentation, workflow improvement, confidential information handling, and coordination of culture events. The role requires strong attention to detail, problem-solving, communication, organization, and familiarity with HRIS platforms such as Gusto, Remote, or Deel.

Own strategic relationships with government regulatory boards, state agencies, health departments, and associations. Align SaaS solutions with agency mandates, lead customized training, monitor engagement and compliance outcomes, identify churn risks, resolve complex account issues, and conduct executive business reviews. The role requires extensive B2B SaaS customer success or account management experience, preferably with government, healthcare compliance, licensing, or public-sector accounts.

Manage and develop a team of Customer Success Managers, improve retention and expansion, analyze customer health data, mitigate churn, optimize workflows, and present performance insights to leadership. The role oversees resource allocation, capacity planning, playbooks, training, renewals, upsells, and cross-functional customer success initiatives for high-value accounts.

Build and configure technical solutions for healthcare customers using the Immuware SaaS platform. Lead customer technical sessions, translate healthcare compliance requirements into workflows, scripts, reports, integrations, and platform changes, and document solutions in Notion and Jira. Serve as the technical counterpart to Customer Success, troubleshoot complex issues, identify reusable improvements, and coordinate with product, engineering, and professional services teams while managing multiple customer engagements.

Own Zoom's Financial Services customer experience industry strategy and go-to-market execution. Develop industry narratives, customer journey frameworks, AI and CX use cases, competitive positioning, ROI messaging, executive workshops, and sales enablement. Partner with Sales, Product, Marketing, Solutions Engineering, Customer Success, and technology alliances to support strategic engagements, identify market-driven product needs, and create repeatable vertical operating models adaptable to Healthcare and other industries.

Own Zoom’s end-to-end search strategy across traditional SEO and AI-powered answer engines. Lead technical SEO, develop AI visibility infrastructure, establish share-of-answer metrics, and partner with marketing, content, web, and product teams on unified search standards. Translate organic and AI visibility performance into pipeline and revenue impact, while reporting strategic results to executives and the board.

Leads growth of existing partnerships, partner retention, tiering, marketplace monetization, and revenue diversification. Builds business cases, market-sizing analyses, financial models, and scalable operating frameworks while coordinating Product, Sales, Marketing, Finance, Customer Success, and Operations. Drives cross-functional initiatives from strategy through execution, advises executives, validates customer needs, and identifies opportunities for innovation, acquisitions, and new business models.

Leads solution engineering and customer support operations for a digital health data platform. Responsibilities include building distributed engineering and support teams, leading technical pre-sales, designing customer data solutions, managing architecture and handoffs, owning post-launch support and incident resolution, establishing SLAs and operational metrics, overseeing vendors and budgets, and partnering with Product and Platform Engineering to improve reliability and reduce support demand.