Top Customer Support Jobs in Salt Lake City, UT

Support driver-partners and riders for an intermodal transit service by resolving customer issues, delivering excellent service, identifying trends and pain points, and sharing feedback with technology, marketing, design, and product teams. The role is in-person, requires strong communication and computer skills, and involves working an evening-to-night shift.

Conducts inbound and outbound calls regarding early-stage delinquent accounts, develops repayment plans, collects overdue payments, and resolves customer account issues while minimizing losses. Completes documentation accurately, follows collections regulations and risk-management procedures, applies cybersecurity practices, and supports process improvements. May contact outside parties to clarify documentation. The role requires strong communication, organization, customer service, and compliance skills, along with proficiency in Microsoft Excel and Word.

Serve as the primary customer contact throughout the HELOC lifecycle, handling inquiries, onboarding, document collection, identity verification, disclosures, and account support. Maintain accurate records, follow compliance-sensitive processes, escalate issues, and collaborate with operations and product teams to improve workflows and communicate customer feedback. Explain financial concepts clearly while delivering a relationship-focused customer experience.

Provide courteous, professional service to credit union members: open/close accounts, process teller transactions, maintain account information, communicate via phone/in-person/online, and identify opportunities to offer products and services.

Provides technical support and classroom training for Trimble civil engineering, construction, surveying, and machine-control products. Troubleshoots customer issues in the field and by phone, supports the sales team, recommends products and services, documents support processes, and builds customer relationships. Requires strong mechanical aptitude, construction technology knowledge, communication skills, computer proficiency, a valid driver’s license, and willingness to travel.

Handle inbound customer calls and chats using AI tools to troubleshoot and resolve issues, de-escalate frustrated customers, follow documented processes, and flag patterns and insights to improve AI and support workflows. Opportunity for advancement into AI-focused roles.

Serve as the primary daily contact for Wealth Management clients, handling calls, transactions, and problem resolution within delegated authority. Proactively identify fraud, compliance issues, and client needs, escalating complex items to advisors and supporting relationship growth. Maintain account knowledge and execute standard departmental procedures.

Provide remote customer support for top-tier brands: handle inquiries, troubleshoot issues, manage customer transactions and cases, uphold professionalism and data security, and balance multiple priorities to maintain high satisfaction.

Serve as first point of contact for prospective learners, conduct inbound/outbound calls and interviews, guide applicants through Discover-Commit-Start Application, collect and review admission documentation for accreditation/compliance, maintain learner records in LMS, use CRM/SIS to track inquiries, provide daily activity reports, evaluate eLearn results, and participate in admissions meetings and projects.

Support funeral directors and families by preparing and transporting decedents, setting up services, handling paperwork, greeting guests, maintaining vehicles and facilities, and assisting with logistics, cleanup, and inventory while providing compassionate, confidential service.