Top Customer Support Jobs in Salt Lake City, UT

Provides a welcoming experience for apartment prospects, residents, and vendors. Responsibilities include answering inquiries, conducting property and apartment checks, preparing homes for showings and move-ins, explaining pricing and availability, organizing packages, maintaining communications and vendor relationships, and supporting community events and social media marketing. Requires a flexible full-time schedule including evenings and weekends, with opportunities for advancement into management.

Serves as the first point of contact for prospects, residents, and vendors; provides front-office customer service, manages calls and resident requests, supports leasing and move-ins, maintains tour units and community presentation, and assists with marketing and resident engagement events. The role requires strong communication, organization, multitasking, customer service skills, Microsoft Office proficiency, and comfort learning property management systems.

Monitor ice arena access, lobby, rink activities, and patron safety during scheduled programming. Verify check-ins, payments, and waivers; enforce facility policies; assist customers; address conflicts; report hazards and equipment issues; and help maintain clean, organized common areas. The role is part-time, requires working independently in cold conditions, and requires First Aid certification and a criminal background check.

Provide concierge-level customer service to cycling customers through phone, chat, and email. Answer technical questions about bike components, fit, apparel, and gear; assist with product selection and bike builds; resolve order, return, shipping, and status issues; conduct follow-ups; and build customer relationships. The role requires extensive hands-on cycling knowledge, strong communication, multitasking, computer skills, schedule flexibility, and availability for weekends and evening shifts.

Handle inbound client calls and provide professional customer service from home after initial in-person training. Meet quality and response standards, navigate client tools, send emails, follow procedures, and contribute to team goals and culture.

Processes routine property and casualty insurance tasks using client, carrier, and agency management systems. Responds to customer inquiries, supports senior specialists and account managers, documents work, collaborates with offshore service teams, and meets quality, productivity, security, and service-level requirements.

Supervise customer service operations at parking facilities by greeting and assisting customers, helping with kiosk payments and online vouchers, directing vehicles, enforcing parking rules, maintaining clean work areas, reporting equipment or facility issues, and communicating with management. The role requires a flexible schedule, including nights and weekends, and may involve standing for extended periods and performing additional site-support duties.

Researches and responds to operational client complaints, ensuring regulatory and internal policy compliance. Collaborates with business partners to escalate and resolve issues, supports client-facing phone coverage, and assists with settlement processing, privacy opt-outs, and special projects. Maintains professional client relationships while applying departmental processes, style guidelines, strong communication, organization, and follow-up skills.

Greets guests, assesses vehicle service needs through walk-arounds and questions, communicates wait times and service progress, explains completed work, and recommends additional services. The role emphasizes positive customer experiences, clear communication, problem-solving, fast-paced work, prolonged standing, and working around temperature extremes, noise, and exhaust fumes.

Lead and develop a team of nine Technical Support Engineers while remaining hands-on with escalations, log analysis, integration failures, and configuration issues. Own SLA performance, AI-assisted triage tooling, support playbooks, and workflow improvements. Partner with Engineering, Product, Customer Success, and onboarding teams to resolve technical issues, improve customer experience, and establish scalable support processes.

Provides guest service and ticketing support across the Broadway Across America network. Processes sales, renewals, exchanges, reseating, refunds, cancellations, upgrades, and other transactions through phone, email, and chat. Resolves guest concerns, conducts outbound follow-ups, maintains customer records, updates website content, fulfills tickets, and supports service-center improvement. The role requires strong communication, organization, adaptability, computer proficiency, and a customer-focused approach.