Top Operations & Support Jobs in Salt Lake City, UT

Lead adoption of AI and agent-driven automation across production to optimize localization workflows. Onboard enterprise customers, define SLAs/KPIs, scope services and pricing, manage escalations and remediations, report performance, and drive continuous improvement and cross-functional implementation.

Manage compliance activities for NERC registered projects, regulatory filings, project registration, and workflow for Compliance Analyst while leading stakeholder meetings.

Manage and monitor residential eviction processes nationwide through attorney and REO agent networks. Negotiate relocation assistance, conduct inventory reviews, and liaise with legal counsel to ensure compliant, timely transitions from occupied to vacant status. Coordinate multi-state foreclosure and eviction activities while maintaining documentation and client communication.

Lead Net at Work's internal IT organization, ensuring reliability, security, scalability, and performance across applications, infrastructure, cloud, and cybersecurity. Oversee application rollouts, SDLC practices, operations, vendor relationships, budgeting, and acquisition due diligence. Partner with executives and business leaders to align technology roadmaps, governance, and service delivery while building a service-oriented, high-performing IT team.

Analyze back‑office processes and data to generate insights and recommendations, build training and KPI programs, drive process improvement and automation, support cross‑functional teams and vendors, respond to client queries, maintain records, and assist senior staff with data collection and preliminary analysis.

Lead stakeholder discovery and data-driven analysis for claims processes. Translate findings into system requirements, value propositions, business cases, and roadmap inputs. Document processes and requirements, perform cost-benefit and ROI analysis, partner with cross-functional teams, and communicate insights to influence decisions and support implementation.

Provide 24/7 technical support to clinicians and administrators via phone, chat, and portal. Assist with user account management, training, on-call schedule management, mobile/web troubleshooting, application configuration, and escalate complex issues to cross-functional teams.

Monitor live auctions to optimize asset visibility and outcomes, maintain listing quality, create daily watch lists, track auction activity, identify and escalate suspicious or non-compliant participant behavior, and partner with sales and customer success to improve seller performance and marketplace integrity.

Support day-to-day operations for a global team of financial planners: manage communications, onboarding, audits, scheduling, data hygiene, SOPs, and escalate issues to leadership to ensure a seamless member experience.

Independently manage a portfolio of complex property subrogation claims from assignment to resolution. Investigate losses, evaluate liability and damages, develop recovery strategies, prepare demand packages, negotiate settlements, support litigation/arbitration, collaborate with legal and SMEs, maintain accurate files, meet recovery/productivity targets, and mentor junior staff.