Top Operations & Support Jobs in Salt Lake City, UT

Provide expert customer service for complex fraud claims: investigate and resolve escalations, ensure compliance, de-escalate situations, guide peers, report trends, and recommend process improvements to enhance customer experience.

The IT Infrastructure Managed Services Director leads cloud and network architecture solutions, drives business growth, and mentors teams, ensuring exceptional service delivery and client satisfaction.

Manage, verify, and audit digital mail and business documents, ensuring regulatory compliance and effective communication with clients and agencies.

The Post Closing Specialist ensures the accuracy of loan documents after closing, manages document submissions to investors, and maintains compliance. Responsibilities include issue resolution, quality control, and performance reporting.

The Production and Inventory Coordinator processes materials, monitors inventory, coordinates production activities, and operates forklifts and cranes to support manufacturing.

The Commercial Valuations Coordinator manages Floorplan inspections, assesses collateral risk, communicates with dealers, and supports operational integrity through process improvements in the Client Management team.

Lead the Modern Digital Workplace practice, focusing on strategy, collaboration tools, AI integration, and team management to enhance productivity and employee experience.

Lead strategy, execution, and growth of non-sports prediction markets (crypto, politics, finance, tech, culture). Own operational processes, launch and monitor markets at scale, optimize performance metrics (engagement, retention, volume, revenue), and partner cross-functionally to drive business outcomes using data-driven decisions and trend identification.

Provide administrative support for group term life benefits: enter and maintain enrollment and portfolio data, troubleshoot systems, research escalations, handle referrals, support projects, and participate in customer meetings to resolve issues and explain procedures.

Lead aftersales performance across a Minneapolis district by partnering with dealership leadership to drive revenue, customer retention, and experience. Use data-driven analysis and standardized processes to implement CCA initiatives, improve service lane traffic, resolve warranty and goodwill issues, deliver on KPIs (SRT, NPS, retention, STS, EV compliance), and provide consultative coaching and business plans. Requires frequent onsite engagement and autonomous territory management.