Top Operations & Support Jobs in Salt Lake City, UT

The Solution Development Lead evaluates new services, develops proposals, leads teams, and coordinates with various departments to meet customer needs and success in service offerings.

Greet visitors, manage the front desk and multi-line phone system, handle mail and packages, support events, coordinate facilities and vendor programs (snacks), assist with expense reporting and candidate interviews, and provide general administrative support to maintain a positive, efficient corporate office environment.

Six-month IT help desk internship providing end-user support via ticketing, Slack, and in-person; assist onboarding/offboarding, manage endpoints and MDM (Intune, Kandji), perform audits, support AV/conferencing, and contribute to IT projects to improve efficiency.

Answer inbound customer calls and chats using AI tools to troubleshoot and resolve issues, de-escalate frustrated customers, follow documented processes, and flag patterns to improve systems.

The role requires creating instructional designs, writing course content, developing blended learning solutions, and managing multiple projects simultaneously.

Manage and grow the firms referral network, act as primary contact for inbound/outbound referrals, coordinate communication between teams and partners, schedule meetings, generate referral contracts, track referrals and co-counsel fees, perform data entry, and assist with inbound calls and partnership development.

Greet visitors and create a welcoming front desk experience; manage check-ins/check-outs and forms; schedule and confirm appointments; maintain a clean, calm reception area; use email, calendars, and scheduling systems; support teammates and adapt to changing needs.

Manage non-licensed aspects of real estate transactions end-to-end from contract to close. Coordinate documentation, deadlines, and communications with agents, clients, third parties, and internal teams. Enter and verify transaction expenses, prepare commission invoices, calculate payouts, resolve discrepancies, and maintain compliance and transaction records while ensuring timely, accurate closings.

Provide deep technical troubleshooting for Canopy's SaaS tax and accounting platform, handle escalations, collaborate with Product/Engineering and Account Management, analyze trends, update knowledge base, and contribute to process improvements to reduce churn and improve support outcomes.

Manage the company's auto liability, property damage, and workers' compensation claims as an individual contributor. Investigate claims, coordinate with insurers and defense counsel, set reserves, attend mediations/depositions, ensure regulatory compliance, prepare claims reports, and recommend loss-reduction measures. Provide claimant/customer service and collaborate cross-functionally.