Top Customer Success Manager Jobs

The Client Success Manager oversees customer account management, ensuring onboarding, training, and communication, while identifying revenue opportunities to minimize churn.

Manage customer projects in the manufacturing maintenance sector, ensuring satisfaction, driving growth, and implementing successful ROI strategies with clients.

As a Customer Success Manager, you will build relationships with clients, onboard new customers, and provide strategic product guidance while collaborating across teams.

Lead strategic advisory and post-sales engagement for a portfolio of Enterprise accounts. Drive retention, revenue realization, and customer advocacy by building executive relationships, managing account strategy, assessing technical health, mitigating risk, and coordinating cross-functional resources. Mentor team members, influence product roadmap with customer insights, and ensure consistent forecasting and operational hygiene to maximize long-term customer value.

The Customer Success Manager will handle customer onboarding, support, and education, driving renewals and identifying new business opportunities.

Manage a portfolio of Sana Learn customers to drive adoption, engagement, and measurable business outcomes. Define success plans and KPIs, monitor health, mitigate risks, lead executive reviews, identify expansion opportunities, and translate customer insights into scalable AI-native playbooks and adoption strategies. Partner cross-functionally to embed guidance and support renewals and long-term growth.

Serve as the primary post-sales partner for enterprise accounts, leading onboarding, adoption monitoring, mitigation of churn risk, and expansion. Build tailored success plans, coordinate cross-functional delivery, deliver executive business reviews, drive upsell/cross-sell, and relay customer feedback to Product and Engineering.

Manage post-sales relationships for public sector enterprise accounts, driving onboarding, implementation, renewals, upsell opportunities, and time-to-revenue. Coordinate technical resources, analyze customer data to increase product usage, act as escalation point, and develop strategic account plans with sales pods.

Manage customer relationships, implement onboarding processes, improve customer experience, analyze data, minimize churn, and facilitate product training.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

Lead adoption and value realization of Harvey's AI platform for mid-market legal and in-house teams. Manage 40+ accounts, implement integrations, deliver training, design scalable playbooks and self-help materials, track success metrics, drive renewals and expansions, and relay customer feedback to product teams.

Lead implementation and adoption of Harvey's AI/LLM platform for 40+ mid-market clients. Provide training, drive engagement and advocacy, monitor health and success metrics, create scalable playbooks and documentation, surface customer feedback to product teams, and ensure renewal and expansion readiness.

The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.

The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.

Embed with mid-market CPG customers to configure workflows, drive onboarding and activation, quantify impact, resolve procurement issues, translate customer needs to product, and scale via automation and playbooks to ensure renewals and expansion.

Owner of customer relationships from kickoff through expansion for an AI-powered procurement platform. Manage a book of accounts, run onboarding and kickoffs, drive time-to-value, surface expansion opportunities, own renewals and forecasting, build lightweight tooling/automation to scale, and travel to customer sites as needed. Measured on time-to-value, velocity, active usage growth, and clearing committed spend.

Manage a portfolio of customers as primary contact to drive onboarding, adoption, retention and expansion. Build relationships, create success plans, monitor customer health using CSP, run business reviews, resolve issues with Support/Product, and identify upsell/cross-sell opportunities.

Manage client onboarding, training, and ongoing success for ProScore's AI-powered compliance platform. Serve as client advocate, run virtual/in-person trainings, manage custom projects, handle billing/admin tasks, and collaborate with Product, Sales, and Support to optimize client outcomes and ensure regulatory compliance (IRA-focused).

Manage client onboarding, training, and ongoing support for ProScore's AI-powered compliance platform. Build relationships across client organizations, run virtual and in-person trainings, manage custom projects, handle billing and reporting, and liaise with Product, Sales, and Support to drive product adoption and compliance success.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.

Manage a portfolio of restaurant-brand customers through onboarding, adoption, renewals, and expansion. Act as main contact, drive product adoption, run QBRs, coordinate cross-functional teams, track account health, and document outcomes to reduce churn and increase value.

Manage post-sale client relationships for eCommerce brands and agencies, leading onboarding, adoption, campaign strategy, performance analysis, renewals, upsells, and account recovery. Serve as trusted advisor across marketplaces (Amazon, Walmart, Target), train clients on the ProductWind platform, collaborate with internal teams, and drive measurable commercial outcomes and GRR/expansion metrics.

The Customer Success Manager is responsible for onboarding customers, managing relationships, gathering feedback, and driving upsells in the mid-market construction industry.

Manage a mixed portfolio of B2B SaaS customers from onboarding through renewal. Lead end-to-end onboarding, troubleshoot product issues, drive adoption, run business reviews, surface expansion opportunities, identify at-risk accounts, and translate customer needs into actionable product recommendations while working cross-functionally with sales and product.

Own post-sale customer success to drive adoption, value realization, retention and satisfaction. Develop success plans, track adoption and health metrics, coordinate cross-functional teams, resolve escalations, and identify upsell opportunities.