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Own customer relationships for assigned accounts, monitor account health and risk, escalate issues to managers, support retention and ARR, capture success stories, and coordinate with delivery teams to align expectations and identify expansion opportunities.

The Software Engineer will work with founders to design and deliver AI-driven commerce solutions, collaborate across functions, and improve ecommerce performance.

Lead and manage procurement operations and strategic sourcing initiatives, oversee vendor and contract management, negotiate major contracts, support large equipment and construction projects, drive process improvements across purchasing and travel functions, and ensure compliance with procurement laws and university policies.

Process and audit HR transactions and timekeeping (≈50% time), support recruitment/onboarding, maintain confidential employee records, perform data audits, assist with HR system testing and documentation, provide customer service to employees and managers, coordinate events and vendor setup, and support HR projects and process improvements.

Provide technical support and product recommendations to sales teams, reps, distributors, and customers. Troubleshoot issues, conduct site audits, demos, trainings and presentations, prepare reports and proposals, and collaborate with marketing and product teams. Serve as a product expert for Socomec equipment and ensure compliance with applicable electrical standards.

Collaborate with clinical and business teams to design, customize, and optimize Netsmart MyEVOLV and cross-system BI solutions. Build automated data workflows, reports, and dashboards using Power BI/Power Platform and M365, ensure HIPAA and NIST compliance, document requirements, and support AI/automation integration to improve operational and clinical decision-making.

Develop and manage immersive AR/VR/MR simulations and interactive 3D environments. Coordinate CAD model management, maintain project schedules, communicate with stakeholders, monitor XR tech, and collaborate with instructional designers and SMEs to deliver moderate-complexity experiences.

Lead integrated marketing for AC Hotel and Park Street restaurant concepts, focusing on leisure travel and local dining demand. Own brand stewardship, social media, email campaigns, local partnerships, collateral production, and performance reporting. Collaborate with hotel and restaurant teams to drive awareness, bookings, and on-property activation while ensuring brand consistency and data-driven optimization.

Serves as the primary liaison for labor and employee-related matters, coordinating case documentation and RFIs, supporting compliance programs (workers' comp, ADA, FMLA, DOT/drug testing), assisting with training, process improvements, reporting, and administrative executive support. Maintains confidential records, tracks compliance deadlines, coordinates cross-functional needs, and supports senior program managers to ensure consistent policy application and regulatory adherence.

Assist Austin Fire Department Research & Data Analytics with data collection, statistical analysis, GIS and community engagement data interpretation. Prepare reports, support accreditation, community risk assessment, strategic planning, and complete special projects under general supervision.