Top Tech Jobs & Startup Jobs

Provides front-line customer support through email and live chat, resolves member issues, identifies trends, creates Jira tickets, escalates sensitive matters, and follows cases through resolution. The role requires empathy, clear communication, independent problem-solving, and the ability to manage high interaction volumes while maintaining quality standards.

Leads a team of complex fraud investigators, providing coaching, performance management, and operational oversight. Handles escalated fraud investigations involving fraud rings and account manipulation, applies pattern analysis and policy interpretation, and partners with Legal and Compliance. Owns cross-functional projects to improve fraud operations, reduce customer friction, allocate resources, and enhance scalability using data-informed strategies and tools such as SQL.

Leads financial planning, budgeting, forecasting, variance analysis, investor reporting, and financial performance insights. Owns reporting accuracy for bookings, retention, revenue, commissions, and forecasts while partnering with Accounting, RevOps, Customer Success, Sales, Product, and leadership. Supports month-end close, acquisition integration, process automation, annual budgets, rolling forecasts, and financial review meetings. Requires strong financial modeling, data analysis, cross-functional communication, and autonomous problem-solving skills.

Generate and qualify sales pipeline for Mirakl Connect by engaging inbound prospects, conducting discovery, scheduling qualified meetings, and collaborating with Sales, Marketing, Revenue Operations, and Account Management. The role also identifies growth opportunities, improves lead-management workflows, uses dashboards and SLAs, and leverages AI tools to enhance prospect research, personalization, outreach, and process efficiency.

Own the implementation, hardening, and polish of game AI behaviors and systems for shipping. Collaborate with design, animation, and other disciplines to tune AI features and support the creative vision. Ensure reliable, stable enemy behaviors and enhance existing architecture. The role requires deep Unreal Engine and modern game AI experience, strong C++ skills, animation systems knowledge, and at least one shipped game title focused primarily on AI.

Leads proposal and RFP development, client and growth strategy, market and audience research, thought leadership, and strategic presentations. Partners with Strategy, Planning, Growth, and Client Services to develop recommendations, improve workflows, and build AI-enabled processes. Requires experience in media or advertising strategy, strong storytelling and analytical skills, presentation proficiency, and the ability to manage strategic projects in a fast-paced remote environment.

Own product direction for CAIS’s Core Platform, including IAM, enterprise authentication, firm and user administration, learning systems, and shared services. Lead platform modernization, authentication roadmap, regulatory identity workflows, backlog prioritization, and delivery with engineering. Define boundaries between platform and consuming teams, translate technical trade-offs for stakeholders, and partner with Compliance, Legal, and engineering leadership on strategy, resourcing, and sequencing.

Translates stakeholder needs into development tickets and end-to-end technology solutions for market infrastructure. Collaborates with developers, product owners, operations, risk, commercial teams, exchanges, brokers, and clearing houses. Documents processes, supports testing and change management, investigates production incidents, and coordinates industry-wide projects. The role requires derivatives and equities expertise, post-trade lifecycle knowledge, FIX protocol experience, SQL and Excel skills, and the ability to lead complex IT implementations in a deadline-driven environment.

Partner with enterprise revenue leadership throughout the client lifecycle. Analyze clinic billing, claims, and payment data; identify revenue opportunities; build ROI models and executive-ready narratives; guide deal strategy; support implementation; prepare internal teams; monitor risks; and communicate measurable client value during ongoing business reviews.

Lead federal cybersecurity compliance programs (CMMC, FedRAMP, NIST) from scoping to delivery, manage a small team of security analysts, conduct gap and risk assessments, oversee audits, enforce SLAs, track project progress, and advise clients to achieve and maintain required federal security compliance.