Business Development Representative, Mirakl Connect

Posted 3 Hours Ago
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Boston, MA, USA
Hybrid
70K-88K Annually
Junior
eCommerce • Information Technology • Retail • Software
Mirakl is the leading provider of eCommerce software solutions.
The Role
Generate and qualify sales pipeline for Mirakl Connect by engaging inbound prospects, conducting discovery, scheduling qualified meetings, and collaborating with Sales, Marketing, Revenue Operations, and Account Management. The role also identifies growth opportunities, improves lead-management workflows, uses dashboards and SLAs, and leverages AI tools to enhance prospect research, personalization, outreach, and process efficiency.
Summary Generated by Built In

About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.
Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).
With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com.

Mirakl in Numbers:

  • 🗓️ Founded in 2012 | Member of French Tech Next40
  • 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

  • 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success
  • 🏆 Get Things Done:  We prioritize action and efficiency for impactful results
  • 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence
  • 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
  • 🤝 Satisfy & Empower Clients: We're committed to our clients' success
Your Impact

Our Business Development Representatives play a critical role in driving Mirakl Connect's growth. As a key point of contact for prospective customers engaging with our content, website, events, and partner ecosystem, you'll identify and qualify opportunities, build relationships, and create momentum that powers our revenue engine.

You'll turn prospect interest into qualified pipeline for our Account Executives while delivering an exceptional, consultative first experience of Mirakl Connect.

Beyond engaging directly with prospects, you'll work closely with teams across Sales, Marketing, Revenue Operations, and Account Management to identify new opportunities, improve processes, and help us operate more effectively at scale. You'll be encouraged to think creatively, challenge existing ways of working, and leverage emerging technologies, including AI, to drive greater efficiency and impact.

Mirakl invests deeply in the development of our BDRs. You'll be actively mentored, supported, and enabled with tools and training to develop the skills needed to become the next generation of Account Executives, sales leaders, and GTM professionals.

This is a permanent position based in our Boston office, with 1 day of remote work per week.

What You Will Do at Mirakl
  • Drive pipeline generation: Engage and qualify inbound prospects from web forms, content downloads, events, trials, and partner referrals, converting interest into high-quality meetings and opportunities for Connect Account Executives.
  • Deliver a consultative prospect experience: Understand prospective customers' businesses, challenges, and objectives, and connect their needs to relevant Mirakl Connect solutions through thoughtful discovery and personalized engagement.
  • Collaborate across the GTM organization: Partner closely with Sales, Marketing, Revenue Operations, Account Management, and other teams to coordinate outreach, identify opportunities, improve lead management, and ensure a seamless prospect experience.
  • Identify new growth opportunities: Proactively explore opportunities within our existing ecosystem of customers, partners, and marketplace operators, working with internal stakeholders to uncover new sources of qualified pipeline.
  • Build and improve scalable processes: Help develop, document, and refine workflows that improve lead qualification, routing, follow-up, and pipeline generation. Identify opportunities to automate repetitive tasks and establish more efficient, repeatable ways of working.
  • Embrace AI and emerging technologies: Leverage AI-powered tools to support prospect research, personalization, outreach, data analysis, and workflow execution. Experiment with new approaches and share learnings that can improve team
What Mirakl Is Looking For in a Candidate
  • 1+ year(s) previous successful sales, customer-facing, or inbound/demand response experience OR a strong desire to begin a sales career
  • Excellent communication, discovery, and presentation skills (written and verbal) to persuasively connect with senior-level decision makers
  • Thoughtful, engaging, energetic, and self-aware; able to build trust quickly and create value in every interaction
  • Process-oriented and data-driven; comfortable managing SLAs, prioritizing queues, and working from dashboards
  • Continual improvement mindset; coachable with a bias for action and learning
  • Familiarity with marketplace, eCommerce, retail, or B2B SaaS concepts a plus
  • Proficiency with Salesforce, Outreach, and Sales Navigator is preferred but not required

#LI-Hybrid

Below you will find the reasonably estimated annual On-Target Earnings (OTE) range for this role. OTE reflects total target compensation, reflective of base salary and variable compensation (e.g., commission or bonus). Your starting compensation within this range will be based on your relevant skills, experience, and education, with any future adjustments informed by role scope, performance, and internal pay equity. In addition, Mirakl offers a wide range of competitive benefits including health, dental, 401(k) match plan, commuter, and PTO. Find out more about our benefits here.

OTE Pay Range
$70,000—$88,000 USD

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French. 

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.

Skills Required

  • At least 1 year of successful sales, customer-facing, or inbound/demand response experience, or a strong desire to begin a sales career
  • Excellent written and verbal communication, discovery, and presentation skills
  • Ability to connect persuasively with senior-level decision makers
  • Ability to build trust quickly and create value in customer interactions
  • Process-oriented and data-driven approach, including comfort managing SLAs, prioritizing queues, and working from dashboards
  • Continual improvement mindset, coachability, bias for action, and willingness to learn
  • Familiarity with marketplace, ecommerce, retail, or B2B SaaS concepts
  • Proficiency with Salesforce, Outreach, and Sales Navigator

What the Team is Saying

Nicole Tiberia
Kamal Kirpalani

Mirakl Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Paid time off is repeatedly portrayed as substantial (e.g., around five weeks/25 days plus sick time, holidays, and volunteer days). Company materials emphasize employees taking meaningful time away from work.
  • Parental & Family Support — Parental leave policies are described as generous for both birthing and non-birthing parents, with added supports like sick‑child days and onsite Mother’s Rooms in some locations. Feedback suggests this area is a standout component of the package.
  • Healthcare Strength — Health coverage commonly includes medical, dental, and vision with day‑one eligibility in the U.S., and some locations highlight strong employer contributions. Wellness programs and related supports are also referenced.

Mirakl Insights

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The Company
HQ: Boston, MA
750 Employees
Year Founded: 2012

What We Do

Since 2012, Mirakl has been pioneering the platform economy, empowering retail and B2B enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide.

Why Work With Us

At Mirakl you will have all the advantages of a start-up environment: innovation, adaptability, autonomy, flexible process, and a real involvement in decision making. Each employee contributes to Mirakl’s success, either as a group or individually, by using their unique skills and working in harmony with our corporate values.

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Mirakl Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Benefit from one remote work day per week, with a fixed in-office team day (Team Day).

Typical time on-site: Not Specified
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HQBoston, MA
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Barcelona, ES
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London, GB
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Munich, GE
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New York, NY
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Paris, FR
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Sydney, New South Wales
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Tokyo, JP
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