Top Customer Success Jobs in Rochester, NY
The Overseas Entitlements Specialist develops program documentation for government review, manages MoD Advisor data, and ensures compliance with policies for advisors traveling overseas. Responsibilities include updating advisor forms and providing support for research on regulations.
The Implementation Specialist is responsible for managing multiple implementation projects, maintaining client relationships, defining program requirements, overseeing project execution, configuring software features, providing user training, and assisting with ongoing maintenance and documentation.
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
The Lead, Customer Success Manager will serve as a player/coach, leading and mentoring a team of 4-6 Customer Success Managers. Responsibilities include coaching the team, driving client satisfaction, and collaborating cross-functionally to support product adoption and growth.
As a Customer Success Manager at Uptime.com, you will nurture and expand client relationships, focusing on growth, retention, and upselling opportunities. You will manage key accounts, onboard customers, and collaborate with internal teams to deliver value and ensure client satisfaction.
The Response Team Specialist engages with customers through web inquiries and phone sales, helping the aging population find necessary services. They generate leads, schedule consultations, provide exceptional customer service, and meet sales goals while managing customer needs and inquiries.
The Response Team Specialist engages with customers to help them find services for aging at home. Responsibilities include handling inquiries via phone or web, generating leads, scheduling consultations, and providing exceptional customer service, all while meeting sales metrics.
Manage and optimize PPC campaigns across various platforms to drive traffic, increase conversions, and maximize ROI. Conduct audience and keyword research, analyze campaign data, collaborate with stakeholders, and stay updated on industry trends.
The Field Support Representative is responsible for answering incoming calls from Securities and Investment Advisor Representatives, assessing issues, providing guidance, and relaying information for further action. They build strong professional relationships with the sales force and help support their operational needs.
The Mid Level SIGINT Specialist will provide intelligence support for operations, training exercises, and strategic engagement. Responsibilities include researching databases, analyzing intelligence information, and authoring threat assessments. The role demands strong analytical skills and the ability to work remotely in support of CENTCOM AOR requirements.
Top Companies in Rochester, NY Hiring Customer Success Roles
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