Top Tech Jobs & Startup Jobs in Rochester, NY

Own retention, renewals, churn prevention, and expansion for a high-volume, low-touch B2B SaaS customer segment. Handle cancellation and commercial requests, respond to automated outreach, identify expansion opportunities, maintain Salesforce records and forecasts, and monitor performance metrics. Partner with CX, Billing, and RevOps while improving automation, messaging, and customer engagement processes.

Develop and deploy statistical and machine learning models, conduct exploratory analysis, forecasting, segmentation, experimentation, and AI initiatives. Translate business needs into analytical frameworks, KPIs, predictive insights, and recommendations. Collaborate with data engineering, BI, QA, and business teams to ensure data readiness, model integration, quality, governance, and auditability. Support revenue, marketing, financial, and operational decision-making through scalable analytical solutions.

Build and grow the insurance business by creating demand, sourcing and qualifying enterprise opportunities, developing quantified value cases, and leading complex multimillion-dollar technology sales through close. The role coordinates product, engineering, deployment, legal, security, and procurement stakeholders; informs product strategy through customer insights; and develops repeatable sales processes. Candidates need deep insurance domain expertise, enterprise sales experience, technical AI fluency, and a record of independently closing complex engagements.

Analyze banking and financial crime data, develop and tune statistical and machine learning classification models, evaluate model performance, identify data quality issues, and recommend optimization strategies. The role uses Python and SQL for feature engineering, statistical modeling, automation, and large-scale data processing. Responsibilities also include documenting methodologies, reporting results to management and regulators, and collaborating with compliance, technology, business, and model governance teams.

Coordinates veterinary professionals through the relief-to-hire process, from initial interest through offers. Manages candidate communications, materials, placement pipelines, hospital relationships, CRM records, reporting, milestones, billing coordination, and administrative follow-up. The role collaborates cross-functionally with account managers, enterprise clients, finance, hospitals, and the Relief-to-Hire team while identifying workflow improvements and supporting process rollouts.

Leads integrated experiential, communication, campaign, and event marketing programs from inception through closeout. Manages cross-functional teams, clients, vendors, scopes, budgets, timelines, risks, deliverables, approvals, and project documentation. Provides strategic guidance, ensures quality and brand alignment, monitors financial health, manages changes and resourcing, and drives post-program reporting and recommendations. This temporary contract runs through May 2027 and requires availability during Eastern Standard Time hours.

Lead and build Axonius's PR function across the U.S. and Israel: secure media coverage and CEO visibility, develop comprehensive PR programs and crisis playbook, partner with product/marketing and leadership, establish measurable PR KPIs, and integrate AI tools (including Anthropic Claude) into workflows to increase productivity.

Leads 8–10 Account Managers responsible for renewals, expansion revenue, retention, forecasting, and churn mitigation across a SaaS customer portfolio. Owns portfolio-level net revenue retention, renewal governance, pipeline discipline, risk reviews, account planning, executive engagements, and cross-functional collaboration with Customer Success, Sales, and Product. Coaches the team, improves consultative selling, and ensures quota attainment and forecast accuracy.

Executes assigned client support tasks for retail and fashion accounts, including program setup, monitoring, gallery maintenance, item style attribution, taxonomy updates, image editing, quality control, and routine client requests. Coordinates with Client Success, Content, Delivery Operations, and India Operations, while tracking priorities, escalating blockers, following established workflows, and meeting tight deadlines.

Owns tax and reporting compliance across federal, state, and local requirements. Responsibilities include payroll reporting and reconciliation in NetSuite, employee onboarding and offboarding, 1099 contractor reporting, audit support, month-end reconciliations, accounting entries, process documentation, and internal-control improvements. The role also supports the Controller and accounting team on special projects in a remote, fast-changing environment.