Top Tech Jobs & Startup Jobs in Rochester, NY

Support Partners and Principals in search execution: manage calendars and scheduling, coordinate domestic and international travel, maintain the Thrive candidate database, process expense reports, and produce client/candidate documents to ensure a white-glove search experience.

As a Legal Intern, assist with legal research, contract drafting, policy review, and the development of legal operations processes.

The role involves full-cycle B2B sales, focusing on prospecting and closing new clients within litigation funds and law firms, emphasizing relationship-building and a consultative approach.

Drive new business nationwide by sourcing and managing partnerships with body shops, insurers, and dealerships. Present and sell services, onboard new accounts, represent the company at events, and travel extensively (about 50%) during hail season to grow strategic relationships and revenue.

Provide remote administrative and clerical support including scheduling virtual appointments, preparing and distributing reports and internal communications, maintaining filing and database systems, updating policies and procedures, and assisting managers and team members with administrative projects to ensure smooth daily operations.

Provide empathetic, efficient customer support across email, SMS, social DMs and phone for orders, activation, billing, and technical troubleshooting. Maintain SLAs, follow workflows and escalate when needed. Contribute feedback, documentation, and knowledge sharing to improve customer experience and team processes.

Support day-to-day accounting operations including payroll, accounts payable/receivable, reconciliations, and financial reporting. Maintain budgets, assist month- and year-end close, prepare documentation for audits, resolve billing/payroll issues, and identify process improvements to ensure accurate and efficient corporate finance operations.

Manage a portfolio of B2B customers to drive adoption and value of an AI-first customer engagement platform. Design and implement AI-powered workflows, integrations, and automations, lead smaller implementations, train customers, identify expansion opportunities, and scale CS operations using AI and automation.

Develop and maintain the Keycard Agent SDK, ensuring compatibility with various languages and frameworks, while engaging with the developer community to enhance agent applications.

The Enterprise Account Executive will build relationships and drive sales in B2B environments, focusing on technical buyers. Responsibilities include navigating deal cycles, product demos, and sales reporting.