Top Tech Jobs & Startup Jobs in Rochester, NY

Manage and improve the Quality Standards and Internal Audit Frameworks within the Integrated Management System (IMS). Maintain IMS documentation, plan and conduct internal audits, support external certification audit readiness, and ensure alignment with evolving certification and regulatory requirements. Collaborate with stakeholders to drive continuous improvement.

Own the reliability, availability, performance, observability, and security of Ophelia’s GCP telehealth platform. Define SLOs, improve monitoring and incident response, expand Terraform infrastructure, strengthen CI/CD, manage disaster recovery, and address latency and Cloud Run performance. Lead on-call maturity, HIPAA/SOC 2 infrastructure controls, and reliability education for engineers. Use AI-assisted tools for automation and incident triage while partnering with technical and non-technical stakeholders.

Senior Business Analyst supporting Sure Commercial implementation for commercial P&C insurance and MGA organizations. Responsibilities include gathering requirements, translating them into configurations and user stories, performing fit-gap analysis, defining underwriting and broker workflows, supporting integrations, facilitating workshops, and coordinating SIT, UAT, defect analysis, and business sign-off. The role requires extensive commercial insurance, MGA, underwriting lifecycle, platform implementation, client communication, and Agile experience.

Own a $50M+ paid media portfolio across Meta, Google, Amazon, Walmart, TikTok, and future channels. Lead capital allocation, incrementality testing, geo-holdouts, and live MMM-based measurement while improving CAC, contribution margin, LTV, and profitable growth. Build and develop a strategic media team, guide creative partnerships, expand internationally and into retail media and CTV, and provide cross-functional executive leadership without serving as the primary channel operator.

Conduct a remote payment-testing task for a sports app by completing a reimbursed $35 subscription purchase, reviewing pricing and Utility Users Tax calculations, verifying transaction consistency, and submitting redacted screenshots of checkout, confirmations, invoices, refund emails, and shopper statements. The task takes approximately 1.5 hours and is available ad hoc to residents of specified California ZIP codes with matching billing information and an eligible payment method.

Authors, edits, organizes, and manages technical reports, manuals, user guides, SOPs, training materials, and contract deliverables. Translates complex technical information into clear documentation, participates in Agile ceremonies, coordinates peer reviews, and maintains delivery schedules. Administers SharePoint and Confluence repositories, ensures Section 508 and contract compliance, supports training documentation, and maintains traceability, version control, and knowledge transfer across software and government IT programs.

Lead integrated B2B demand generation and account-based marketing campaigns targeting enterprise law firms and insurance organizations. Develop multichannel programs across email, webinars, content syndication, partnerships, and events to generate qualified leads, build pipeline, and support revenue growth. Collaborate with Marketing, Sales, Product Marketing, vendors, and leadership; establish KPIs; analyze campaign performance; report insights; and optimize marketing investments and tactics.

Drive Employee Comms and intranet sales across an assigned territory by acquiring new customers, expanding existing accounts, developing partner relationships, building pipeline, presenting product capabilities, forecasting opportunities, negotiating deals, and achieving individual revenue targets. The role requires collaboration with account teams, strategic partners, and cross-functional resources, along with participation in partner meetings, trade shows, events, and conferences.

The VP of HR will build and lead Ceresti’s people function, owning people strategy, organizational design, recruiting, compensation, benefits, performance, culture, employee relations, HR operations, and multi-state compliance. This executive will partner with the CEO and Board, develop scalable HR infrastructure for a remote workforce, manage HR technology and vendors, support healthcare compliance, and lead people initiatives related to growth, financing, M&A, and organizational change.

Support hundreds of SMB customers using Motion and Runneth through onboarding, training, proactive outreach, written support, re-engagement, and accurate HubSpot documentation. The role requires fast learning, high-volume communication, strong organization, empathy, and comfort using AI daily. Candidates should have substantial hospitality experience and demonstrate initiative toward technology, marketing, ecommerce, or building new systems.