Top Tech Jobs & Startup Jobs in Rochester, NY

Own the enterprise product roadmap and platform capabilities for Tavily’s API, including identity, permissions, quotas, spend controls, observability, audit, policy enforcement, and data residency. Partner with enterprise customers, sales, customer success, and engineering to identify scalable product needs, prioritize roadmap investments, support technical buyers, and enable enterprise adoption. This senior individual contributor role requires strong expertise in developer-facing APIs, enterprise platforms, AI agents, and technical product management.

Partners with sales leadership to execute go-to-market strategy and improve revenue operations across the Americas. Owns forecasting, pipeline health, territory alignment, CRM governance, quarterly planning, dashboards, lead routing, and GTM workflows. Collaborates with Finance, Marketing, and other stakeholders to improve reporting, data hygiene, processes, documentation, and system rollouts. Provides analysis and operational insights in a fast-paced, scaling environment.

Own the complete lifecycle of enterprise SaaS applications, including evaluation, procurement, deployment, optimization, renewals, and retirement. Manage platforms such as Slack, Zoom, Miro, Atlassian, Microsoft 365, and DocuSign while overseeing vendor relationships, contracts, licensing, security, compliance, AI governance, disaster recovery, and business continuity. Lead cross-functional initiatives, improve automation and operational processes, and establish reliable support, documentation, and governance frameworks across the enterprise.

Own and evolve CI/CD pipelines, AWS EKS Kubernetes infrastructure, Infrastructure-as-Code, GitOps practices, and developer experience tooling. Improve platform reliability through observability, lead incident response and post-incident reviews, establish DevOps standards, and reduce operational toil. The role provides architectural guidance, mentors engineers, supports service onboarding, maintains documentation, and drives platform investments across a large engineering organization.

Owns the strategy, roadmap, requirements, and delivery of data products, analytics capabilities, and data infrastructure. Partners with engineering, architecture, DevOps, and stakeholders to deliver secure, scalable platform features, manage Agile backlogs, define adoption metrics, support incident reviews, and identify AI opportunities. The role also contributes to technical planning, customer escalations, documentation, hiring, and cross-functional initiatives.

Build and maintain large-scale data processing pipelines using Apache Spark (PySpark/Scala) and Python. Design ETL workflows, implement distributed data processing, use version control (Git), and work with cloud platforms (GCP/AWS/Azure).

Design, develop and support cloud applications using Cloud Foundry and Node.js. Apply object-oriented design and SQL (HANA). Work with APIs and eventing, use VS Code. Prefer SAP CAP/BTP and SAP experience. Collaborate in agile/SCRUM teams, communicate effectively, take ownership, and ensure high quality.

Senior full-stack developer to build scalable SAP BTP applications using Node.js, CAPM, and SAP UI5/Fiori; integrate with S/4HANA and third-party systems; optimize performance, ensure secure deployments, and follow Agile practices.

Provides first-line support for operators, vendors, and internal teams by triaging tickets, managing queues, escalating issues, and meeting SLA expectations. Supports customer onboarding through data uploads, spreadsheet manipulation, AI accuracy reviews, and data audits. Configures templates and contract requirements, maintains documentation in Notion and knowledge bases, and contributes to cross-functional process improvements in a remote startup environment.

Own end-to-end customer implementations from post-sales onboarding through launch. Lead needs assessments, translate business requirements into project specifications, manage timelines and deliverables, identify risks, and coordinate internal teams across HR Benefits, Payroll, HRIS, IT, Finance, Product, Engineering, Support, and Customer Success. Serve as the primary customer liaison, develop training materials, advocate for client needs, and support upsell and expansion initiatives.

Lead and build a data science and analytics organization focused on operations and finance analytics. Define and execute an applied AI/ML roadmap (including LLMs and agentic systems), hire and mentor teams, partner with stakeholders to translate problems into production AI capabilities, and collaborate with data engineering and platform teams to ensure data quality, orchestration, and evaluation.

Design and implement automated cloud security controls across multi-cloud environments. Integrate security into CI/CD pipelines, harden infrastructure and IaC, manage IAM and secrets, advance container and workload security, protect AI/ML systems and data, and support monitoring, detection, and incident response for cloud applications.

Own end-to-end execution of complex, cross-functional software programs from scoping through launch and retrospectives. Build program plans, manage dependencies, run operating cadences, resolve risks and blockers, communicate technical updates, and improve planning and delivery processes. Maintain program status visibility across engineering, product, design, and data teams while aligning stakeholders on priorities, milestones, and decisions.

Maintains and supports enterprise systems and infrastructure, including operating systems, applications, servers, virtualization, backups, security, and high-availability environments. Monitors performance, troubleshoots technical issues, supports maintenance activities, manages vulnerabilities with security teams, assists with infrastructure projects, coordinates vendors, documents systems, and responds to critical incidents.

Designs, implements, supports, and optimizes complex telecommunications access networks. Maintains high availability, redundancy, security, scalability, and performance across network infrastructure. Troubleshoots outages and escalations, provides remote and after-hours support, develops operational documentation and KPIs, coordinates projects and architecture planning, evaluates hardware and vendor support, and mentors junior engineers and technicians. The role uses telco protocols, access technologies, monitoring tools, and network engineering standards.

Designs, implements, supports, and optimizes high-availability telecommunications network infrastructure. Responsibilities include capacity and bandwidth forecasting, outage troubleshooting, monitoring, security, documentation, escalation management, project coordination, and network performance improvement. The role also mentors junior engineers and technicians, supports remote sites, manages assigned engineering projects, and develops scalable solutions using industry-standard networking protocols, hardware, and software.