Top Tech Jobs & Startup Jobs in Rochester, NY

Lead CS operations to build health scoring, risk intelligence, and scaled motions for 100+ accounts. Manage the Implementation Manager, improve launch methodology and KPIs, standardize processes and HubSpot data quality, and create executive reporting and programmatic engagement to reduce churn and increase adoption.

Lead FP&A activities including financial and KPI reporting, forecasting, budgeting, financial modeling, and analysis to support executive and board decision-making. Own management reporting, expense controls, system implementation, and analyses for strategic initiatives and capital-raise workstreams.

Serve as primary contact for assigned brokers and clients, coordinate internal teams to fulfill client requests, manage renewals and reporting, lead virtual and in-person meetings, and deliver excellent client service and cost-analysis.

Lead end-to-end design for a product domain within an AI-powered ADAS calibration platform: scope from PRD through release, solve safety-critical and insurer-facing edge cases, build within and strengthen the design system, validate via research, and collaborate closely with product and engineering to deliver production-ready UI and specs.

Senior Appian Developer responsible for designing and implementing scalable Appian solutions, analyzing legacy systems, building complex expression rules and interfaces, integrating APIs and cloud services, mentoring junior developers, and peer-reviewing code to avoid technical debt and ensure high performance.

Design, build, and maintain scalable full-stack web applications. Implement backend APIs and responsive frontends, deploy to cloud, ensure security/performance, write tests, debug issues, participate in reviews, and mentor junior developers.

Provide commercial legal advice and counsel to retail and banking teams; draft, review, interpret, and negotiate a variety of commercial contracts; support contract template updates and development; work cross-functionally to resolve contract issues and advance multiple deals.

Own roadmap and backlog for internal billing and sender payment platforms. Partner with Finance, Sales, Data Science, Operations, and Engineering to translate business needs into prioritized product requirements, deliver scalable payment solutions, build reporting and instrumentation to monitor billing accuracy and platform health, and improve internal workflows to reduce manual effort.

Provide hands-on technical leadership and architecture across the insurance platform. Design and implement scalable, reusable systems; influence senior leaders; mentor engineers; drive standards, DevOps/CI-CD improvements, vendor evaluations, and cross-team alignment to deliver enterprise-scale outcomes.

Create and publish marketing collateral (blogs, briefs, case studies, web copy, video scripts); analyze product usage, market trends, and content performance; build sales enablement and pitch materials; research and integrate AI/LLM workflows to improve content, research, and reporting; support persona analysis to align content with buyer needs and sales priorities.