Top Tech Jobs & Startup Jobs in Rochester, NY

Own and manage a focused portfolio of high-touch legacy creators, act as primary contact, coordinate cross-functional teams, maintain detailed relationship records, flag risks/opportunities, and be trained as the right-hand to the Head of Creator Management.

Lead post-sales customer success for enterprise accounts, drive product adoption and value realization, build multi-level stakeholder relationships, develop mutual value and strategic account plans, identify risks and expansion opportunities, coordinate cross-functional teams to optimize implementations, and partner on renewals and expansions to maximize retention and advocacy.

Lead Zenity's global communications: media and analyst relations, executive and internal communications, corporate narrative, social and content. Build PR strategy, manage agencies, ghostwrite for executives, run rapid-response to breaking AI/security news, partner with product marketing, and measure coverage, share of voice, and sentiment to drive category leadership.

Serve as first point of contact for pre-settlement funding applicants in a high-volume inbound call center. Answer ~75-80 calls/day, collect and document applicant information, guide intake/onboarding, use CRM, meet sales/quality/productivity targets, follow scripts and compliance, and collaborate with internal teams.

Manage green building certification projects (LEED O+M/BD+C, Fitwel, BREEAM, WELL, IREM CSP, etc.) from kickoff to award. Handle client communication, technical documentation, QA/QC reviews, vendor coordination, project scheduling, and department initiatives. Support business development, training, site visits (~10%), and maintain documentation on SharePoint/Monday.com.

Lead product marketing to shift from standalone products to a unified SaaS platform. Own positioning, messaging frameworks, and full-funnel strategy. Enable Sales, Demand Gen, Product, and Customer Success, run tests against pipeline data, drive GTM launches, and prioritize assets based on performance and adoption.

Manage a portfolio of Healthcare SaaS customers ($3–5M revenue) as a strategic, data-driven Customer Success Manager. Drive adoption, retention, and expansion using AI tools, automation, and platforms like Gainsight and Salesforce. Lead training, business reviews, risk mitigation, cross-functional advocacy, and HIPAA-sensitive consultations to improve patient acquisition, contact center performance, and long-term customer value.

The Sales Engineer will assist customers in technical discovery, lead product demos, guide sales cycles, and collaborate with account executives to close deals.

Manage client relationships for 6-10 accounts in digital health, develop marketing strategies, oversee campaign execution, and analyze performance data.

The Sales Tax Accountant prepares and submits sales tax filings, monitors clients' tax collection variances, resolves issues with tax authorities, and assists with client projects, while maintaining accurate communication and documentation for clients.