Top Tech Jobs & Startup Jobs in Rochester, NY

Provide internal and customer-facing managed infrastructure support, including monitoring, incident response, systems administration, network troubleshooting, Azure and virtualization administration, escalation management, documentation, and change activities. Resolve incidents within SLA targets, participate in root cause analysis, maintain infrastructure records, and use PowerShell automation to improve operations. The role also serves as a technical escalation point and mentors junior engineers.

Leads sales operations, coaches representatives and managers, manages KPIs and CRM processes, oversees training and hiring, supports financing and transactions, and drives accountability, productivity, and revenue growth across sales teams.

Supports employee relations, onboarding and offboarding, HR compliance, payroll assistance, employee satisfaction surveys, policy updates, reporting, HR documentation, and special projects. The role advises managers and employees, addresses performance and disciplinary matters, maintains HR records, and supports day-to-day office and people operations in compliance with California and federal employment laws.

Leads Marketing's data architecture, metric governance, analytical modeling, predictive modeling, experimentation, and executive performance reporting. Manages three to four analysts while remaining hands-on with advanced SQL, Snowflake data validation, dimensional modeling, cross-system reconciliation, attribution, customer analytics, and AI-assisted natural-language analytics. Partners with engineering, governance, product, and marketing teams to define data products, ensure analytical accuracy, and establish scalable measurement standards.

Manage full recruitment lifecycle for software and IT roles. Source, screen, and evaluate technical candidates, collaborate with hiring managers, maintain candidate pipelines, ensure smooth candidate experience, and support urgent hiring and immediate joiners.

Manage and develop a team of 8–12 Account Executives responsible for new business sales. Set goals, coach representatives, manage pipelines, forecast results, diagnose performance gaps, implement improvement plans, recruit and retain talent, and ensure teams meet or exceed sales targets. The role is fully remote and requires strong communication, analytical, organizational, leadership, and sales management skills.

Build and ship full-stack features and bug fixes, focusing on SQL Server queries and stored procedures supporting .NET Core APIs and React interfaces. Follow development, testing, source control, and deployment practices; monitor shipped code for bugs, regressions, and performance issues. Collaborate through code reviews and technical discussions while protecting sensitive healthcare data through HIPAA-compliant handling and anonymized testing data. Grow toward independently designing and delivering features.

Owns positioning, messaging, competitive intelligence, content, and sales enablement for Moby, Triple Whale’s AI product. The role translates complex AI capabilities into customer value, develops market differentiation, evaluates competing solutions, creates collateral and demonstrations, and serves as an AI evangelist. The manager collaborates closely with Product, Engineering, Sales, Customer Success, Growth, Brand, and executive leadership to improve product adoption and go-to-market effectiveness.

Design, build, and productionize LLM-powered systems (adaptive content, tutors, evaluators) and AI pipelines (RAG, embeddings, fine-tuning). Prototype and optimize models across modalities, define AI safety/evaluation/observability practices, and collaborate with product and engineering to measure learner outcomes and iterate.

Own the post-sale partner lifecycle, including implementation, adoption, renewals, executive relationships, and account growth. Launch and scale Grower Concierge as a profitable service line, managing seasonal teams, quality, operating metrics, and unit economics. Build repeatable playbooks, improve partner and grower outcomes, and translate customer feedback into product priorities. Lead implementation, partner success, and concierge teams while serving as a senior company representative to enterprise customers.