ABOUT US
In more than ten countries around the world, The Knot Worldwide champions the power of celebration. Our global family of brands provide best-in-class products, services and content to take celebration planning from inspiration to action. At the core of our business is our industry-leading global online wedding Vendor Marketplace, connecting couples with local wedding professionals and a comprehensive suite of personalized wedding websites, planning tools, invitations, and registry services that make wedding planning easier for couples around the globe. Each year, we connect more than 4.5 million users with around 900,000 global small businesses through our Vendor Marketplace.
LIFE AT TKWW
At The Knot Worldwide, we believe in doing work that matters. Each year, we help millions of couples around the world celebrate life’s most meaningful moments, while also helping hundreds of thousands of global small business owners get discovered and scale. Life here means working alongside a team that cares deeply, not just about the work you do, but about the life you live. We prioritize employee well-being and development through meaningful opportunities for growth, and we celebrate milestones and wins in a big way. After all, celebrations are what we do best.
ABOUT THE ROLE AND OUR TEAM:
The primary responsibility of a Sales Manager is to achieve overall new business sales in their assigned segment through successful management and development of a team of Account Executives. The Sales Manager ensures that their team and resources are optimized and complies with company and sales campaigns and meets budget and sales goals. The sales team builds valuable partnerships with local wedding professionals and drives meaningful success to local businesses.
RESPONSIBILITIES:
- Fully accountable and responsible for team-level performance of 8-12 direct reports hitting or exceeding monthly and annual new business sales goals
- Set clear goals and desired outcomes with team
- Conducting regularly scheduled team meetings, coaching sessions, and training sessions
- Join your team on sales calls and in sales meetings when assistance is needed
- Coach reps regularly throughout the sales process with a focus on diagnosing client needs, pipeline management, negotiation, utilizing various coaching methods
- Effectively diagnose rep performance gaps, develop and implement targeted coaching plans attached to KPIs and measured for effectiveness
- Responsible for the entire talent management of teams including recruiting, interviewing new talent and retaining and developing existing talent to ensure headcount needs are met
- Recruit, interview and hire new talent to ensure headcount needs are met
- Analyze data, dynamics and trends to accurately forecast team results
- Make business recommendations and align resources appropriately
- Consistently provide open and honest feedback
- Build a strong, high performing, professional team
SUCCESSFUL CANDIDATES HAVE:
- 3 years strong performance in a revenue-responsible role
- 1+ years of Management/Leadership/Team Lead experience
- Experience owning the entire sales process from prospecting to closure
- Excellent communication, presentation and analytical skills
- Proven track record of navigating change management and holding the team accountable for performance
- Consistent coach and team motivator in helping teams exceed quota expectations
- Understand sales KPIs such as Set Rate, Hold/Show Rate, and Close Rate
- Experience forecasting and managing a team pipeline
- High emotional intelligence, discretion and professionalism
- Excellent time-management, organization and multitasking skills
- Salesforce experience preferred
- Bachelor’s degree preferred
WORK MODEL:
This role is fully remote and not tied to any specific office location. While there are no regular in-office requirements, we encourage our remote team members to gather intentionally for key company and team events to stay connected and engaged.
#LI-Remote
#management
Starting pay is determined based on a combination of factors which may include location/market, education, experience, skills, and other qualifications of the successful candidate. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, commissions, equity or sales incentives, if applicable. We also offer benefits to eligible employees including medical, dental, retirement, and generous leave policies.
AI FLUENCY
At TKWW, AI is a tool that helps our teams work smarter, move faster, and spend more time on the work that matters most. We expect every employee, in every role, to build fluency with the AI tools relevant to their work, use them thoughtfully and with sound judgment, and bring curiosity as these tools keep evolving. This isn't about replacing our people's expertise — it's about equipping every employee to use AI to raise the bar on the work we do together.
WHAT WE LOVE ABOUT YOU:
- Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments.
- Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision.
- Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully.
- Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together.
WHAT YOU LOVE ABOUT US:
We provide meaningful, high-impact benefits designed to support the holistic well-being of our diverse workforce and help our people thrive both professionally and personally. From physical and mental wellness to flexible time off our programs are built around the moments that matter most.
TOGETHER@TKWW: OUR APPROCH TO HYBRID WORK
- For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.
- For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.
To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England and New York, NY.
_________________________________________________________________________________________________________________
US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Privacy Notice: The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.
Skills Required
- 3 years of strong performance in a revenue-responsible role
- 1+ years of management, leadership, or team lead experience
- Experience owning the entire sales process from prospecting to closure
- Excellent communication, presentation, and analytical skills
- Proven experience navigating change management and holding teams accountable for performance
- Experience coaching and motivating teams to exceed quota expectations
- Understanding of sales KPIs, including Set Rate, Hold/Show Rate, and Close Rate
- Experience forecasting and managing a team pipeline
- High emotional intelligence, discretion, and professionalism
- Excellent time-management, organization, and multitasking skills
- Salesforce experience
- Bachelor's degree
What We Do
In 16 countries around the world, The Knot Worldwide’s leading global family of brands inspire, inform and celebrate our communities as they move through life’s biggest milestones. From the proposal to the wedding day, creating a home to starting a family together, we’re there for them every step of the way.
