Top Tech Jobs & Startup Jobs in Rochester, NY

Provide application configuration, administration, and support for the Research Management System. Analyze use cases, design solutions, manage vendor relationships and upgrades, handle incident management, perform QA/testing, create documentation, and drive user adoption across university stakeholders.

Provide paralegal support for litigation from inception through discovery and trial, manage litigation files and calendars, perform legal research and trial preparation, and administer a high volume of contracts including tracking, initial review, drafting routine agreements, and maintaining contract databases. Assist OGC attorneys with transactions, closings, regulatory analysis, and other legal tasks.

Manage and optimize multi-channel paid social and programmatic campaigns to meet KPIs (CPA, ROAS, CTR, CVR, LTV). Develop testing and scaling strategies, implement automation, analyze performance, report insights, oversee client onboarding, and collaborate with account, product, and analytics teams to improve processes and outcomes.

Lead development and roadmap of AI-powered products for internal teams and advertisers, translating AI concepts into product requirements, partnering with engineering, data science, sales, and ad ops to launch targeting, creative, analytics, and automation solutions.

Manage product roadmap from discovery through launch: research user problems, define personas, scope features with engineering, write user stories and acceptance criteria, validate hypotheses with analytics and A/B tests, and drive go-to-market and stakeholder adoption.

Lead and mentor a commerce-focused team to design and execute growth strategies, manage key client relationships, integrate product and technology into campaigns, analyze commerce data to drive optimizations, and champion marketplace/channel expertise to improve revenue, retention, and client satisfaction.

Manage day-to-day client accounts at a full-funnel digital marketing agency: plan and execute multi-channel strategies, manage budgets and forecasts, analyze performance and reports, identify growth/cross-sell opportunities, coordinate internal teams, and maintain industry expertise to optimize client outcomes.

Remote sales role serving educators: handle inbound/outbound calls, email and digital channels to deliver personalized insurance quotes, bind policies, coordinate with agents and vendors, track performance metrics, and meet production goals while maintaining quality and documentation.

Lead financial analytics for assigned markets supporting IDN and PCP risk negotiations. Own end-to-end financial modeling, scenario analysis, and market-specific financial narratives. Partner with market leaders, contracting, actuarial, and strategy teams; set analytic priorities, manage multi-deal demand, coach analysts, and represent finance in strategy discussions.

Prepare, record, reconcile, and analyze ledger accounts and financial statements. Support forecasting, budgeting, journal entries, statutory accounts, and accounting projects. Ensure accuracy, compliance with policies, and provide financial reporting while working with minimal direction and supporting department objectives.

The Lead Data Engineer will optimize data pipelines, collaborate with teams, and maintain the analytics platform in a changing environment to deliver solutions that meet business needs.

Own and grow strategic national self-funded employer relationships post-implementation; serve as executive-level trusted advisor; lead renewals, performance reviews, and expansion opportunities; coordinate cross-functional teams to ensure high-touch service delivery; produce data-driven insights and customized reporting; mitigate retention risks and resolve high-stakes issues; represent Centivo in sales pursuits and contribute client-informed product strategy.

Develop and deliver telecom and low-voltage system designs, produce coordinated Revit models, drawings, specifications, and calculations, support BIM coordination and clash resolution, engage in client meetings and construction support, and contribute to documentation, workflows, and mentorship under senior engineering guidance.

Design, build, and maintain highly available Kubernetes infrastructure at scale. Lead and own compute platform components, improve CI/CD and automation, enhance reliability, observability, and disaster recovery, mentor engineers on container and cloud best practices, collaborate with platform and application teams, and participate in on-call incident response.

The role involves building and operating data platforms, ensuring reliability and performance, and guiding technical direction while fostering collaboration with teams across the organization.

Design and deliver user-centered voice IVR experiences: gather requirements, create call flows and VUI specifications, conduct usability testing, tune speech/DTMF applications, support grammar design, and assist sales/marketing with UX methodology materials.

Design, implement, and transition Genesys Cloud contact center solutions. Build call flows/IVR in Genesys Architect, develop integrations using APIs/JSON/JavaScript, execute test plans, and follow change control processes while ensuring clear communication and ownership.

Analyze IVR caller behavior using SQL and Excel, build Tableau reports to visualize trends, collaborate with stakeholders to improve IVR user flows, and provide data-driven recommendations to enhance caller experience.

Provide Tier 1/2 remote IT support, manage corporate IT systems and applications, onboard/offboard employees, patch and maintain laptops via Iru MDM, enforce security controls (MFA/SSO), handle Zoom A/V issues, maintain inventory, and use Jira for ticketing and tracking.