Top Tech Jobs & Startup Jobs in Rochester, NY

Develop and maintain backend services and RESTful APIs using .NET Core/.NET 5+, collaborate with React frontend teams, write unit and integration tests, query SQL Server/PostgreSQL databases, participate in code reviews and agile processes, and use AI-assisted development tools to improve productivity.

The Payroll Specialist II coordinates payroll processing, reconciles hours worked, calculates payroll, addresses inquiries, and manages tax filings.

Serve as post-sale trusted advisor owning onboarding through expansion, driving product adoption, reducing churn, forecasting growth, executing success plans, running QBRs, coordinating cross-functional teams, and using customer data and generative AI to deliver measurable outcomes and revenue expansion.

Design, implement, and maintain marketing inference models (e.g., MMM and attribution). Analyze large datasets and A/B/uplift experiments with rigorous statistics, build predictive and causal models, partner with marketing to generate testable ideas, and communicate insights to drive marketing decisions.

As a Product Designer at BetterHelp, you will lead end-to-end design for features on the Core Platform, driving UX improvements, collaborating with teams, and using research to enhance product experiences.

Sell and service eyewear products by managing existing accounts and developing new prospects. Build and maintain customer relationships, develop creative sales strategies, collaborate with internal teams, use a sales automation system for reporting, and meet revenue quotas. Serve as liaison between customers and VSP divisions while maintaining product knowledge and capturing customer feedback.

Manage assigned client accounts as the primary service contact, driving client retention and satisfaction. Develop account plans, coordinate implementations, handle contracts/compliance, monitor/report on performance, and collaborate with internal and external partners to resolve issues and grow adoption of products and services.

Provide timely, accurate customer support across phone, in-person, and email channels. Research and resolve routine to complex inquiries, document interactions, escalate issues, and identify customer trends. Maintain knowledge of products, policies, and systems; support sales or claims processes as needed. May perform QA testing, attend occasional events, and travel overnight when required.

Design, maintain, and operate AWS-based Kubernetes (EKS) infrastructure and CI/CD pipelines. Build Terraform IaC and Helm charts, manage IAM and cross-account access, troubleshoot cloud and Kubernetes issues, automate tooling in Python or Go, and improve platform reliability, security, and observability while supporting cross-functional engineering teams.

Own a regional territory selling OneImaging's radiology cost-containment solution to large self-insured employers. Build pipeline via direct outreach and broker/consultant channels, lead full sales cycle from discovery to close, engage senior benefits and HR stakeholders, and coordinate with cross-functional teams to ensure successful onboarding and client outcomes. Represent the company at industry events.

Provide regulatory legal counsel to ensure compliance with federal and state mortgage lending laws (TILA/Reg Z, RESPA, ECOA, HMDA). Develop and amend policies and procedures, maintain a Mavent Compliance Guide, collaborate with EVP and business stakeholders to create LOS (Encompass) compliance solutions, and report recommendations to leadership.

Support development and maintenance of ethics, compliance, and privacy programs. Conduct PIAs/DPIAs, manage DSARs, vendor due diligence, and HIPAA incident response. Create policies, templates, reporting, training, and cross-functional coordination with Legal, IT, and Security to embed privacy-by-design and ensure regulatory compliance.

Handle inbound post-sales calls and chats to resolve customer issues, de-escalate situations, and drive revenue through service. Log and maintain customer records in Salesforce, report website/process bugs in ServiceNow, meet call quality and productivity metrics, and complete ongoing sales and brand training.

Design, develop, test, document, and deploy Salesforce solutions. Configure and customize SFDC, build integrations (SOAP/REST, ETL), support break-fix issues, produce system documentation, recommend third-party solutions, and keep current on force.com technologies and certifications while collaborating with stakeholders.