Top Tech Jobs & Startup Jobs in Rochester, NY

Design end-to-end user experiences and responsive interfaces, build and maintain a design system, perform UX audits, create landing and multi-page sites in Tilda (including Zero Block), collaborate with marketing and developers, participate in user research, and produce prototypes, wireframes, and visual designs that meet business goals.

Handle client escalations across phone, email, and chat; investigate issues, coordinate with teams and partners, provide timely status updates, escalate complex problems, and suggest process improvements to increase client satisfaction.

Support commercial and client operations by administering public agency contracts, tracking deliverables and compliance, assisting invoicing and onboarding, researching grants/RFPs, preparing proposals, maintaining proposal content, and supporting business development and marketing tasks including CRM data entry and collateral updates.

Lead GTM strategy and operations for customer-facing teams. Develop measurable growth strategies, manage cross-functional workstreams and special projects, and lead a cross-functional strategy and analytics team to drive company priorities and revenue.

12-week hands-on internship building full-stack features: frontend with React and TypeScript; backend services and REST APIs in Python (FastAPI); enterprise data integrations and ingestion pipelines; write tests, participate in Agile processes, code reviews, and troubleshoot production issues while learning AI and cloud technologies.

Lead corporate and practice-level marketing strategy for affiliated cardiology practices: build scalable marketing playbooks, manage vendors and budgets, run local patient campaigns (SEO/PPC, reputation), support BD with B2B assets, ensure HIPAA/Stark compliance, and track/report marketing KPIs to drive patient volume and revenue growth.

Lead strategic planning and day-to-day logistics for transporting oversized electrical infrastructure. Manage transportation, warehousing, inventory, vendor relationships, budgets, KPIs, compliance, and logistics staff. Optimize transformer fulfillment for power projects, collaborate with internal stakeholders and China-based counterparts, and support customer satisfaction and cost-effective delivery.

The Sales Account Executive will drive revenue growth by managing and converting a pipeline of mortgage-related SaaS clients, executing sales strategies and building long-term customer relationships.

Lead and build the development support function that manages escalated technical issues from Customer Care to Development. Define SLAs, triage and escalation frameworks, monitoring and reporting, stakeholder communications, and executive metrics. Analyze trends to drive product improvements, lead a high-performing support team, and coach members to improve responsiveness and resolution effectiveness.

Coordinate and govern partner-led CLM implementations by managing project trackers, readiness reviews, and governance. Provide partner onboarding, training, playbooks, and technical enablement. Review partner configurations, advise on integrations, data migration, workflow automation, QA, and adoption to ensure implementations meet Malbek standards and customer requirements.