Top Tech Jobs & Startup Jobs in Richmond, VA

Supports the Customer Experience department by streamlining processes, coordinating cross-functional projects, executing deliverables, maintaining recurring compliance-related work, and fostering collaboration across Services, Success, and Support teams. The intern will receive onboarding, mentorship, routine check-ins, and exposure to multiple teams and stakeholders while working remotely during a 14–16-week term.

Deliver and configure Adobe Workfront solutions for enterprise clients: administer environments, build dashboards/reports/forms/workflows, implement automations and integrations, ensure data governance and security compliance, optimize instances, and provide client-facing enablement and documentation to support billable engagements.

Leads digital and AI-enabled transformation engagements for healthcare clients, advising C-suite stakeholders, shaping enterprise strategies, assessing digital and AI maturity, and defining operating models, roadmaps, governance, and change strategies. Directs multidisciplinary consulting teams, develops financial business cases, supports strategic sales pursuits, presents recommendations, advances consulting methodologies, and mentors junior staff. The role requires 30–50% travel and offers visa sponsorship for eligible candidates.

Leads QA strategy and testing for Adobe Experience Manager projects, including functional, automation, API, accessibility, UI/UX, integration, regression, and release testing. Manages test planning, case reviews, defect lifecycle, quality metrics, and release sign-offs while mentoring QA engineers. Validates AEM Sites, Assets, Forms, workflows, Dispatcher, integrations, and responsive experiences. Integrates automated testing into CI/CD pipelines and collaborates with developers, designers, architects, and stakeholders to improve product quality and compliance.

Owns launch governance and readiness for a portfolio of complex product launches. The role coordinates Product, Marketing, Care, Customer Success, Training, and other teams; manages risks, timelines, readiness criteria, metrics, and executive communications; leads retrospectives; mentors project managers; and develops AI-enabled systems to scale launch operations.

Own end-to-end bookkeeping for pilot restaurant customers, including account setup, monthly close, reconciliations, accruals, consolidation, tax support, and financial statements. Serve as the restaurant-accounting expert while partnering with product and engineering to define workflows and requirements. Build bookkeeping SOPs, controls, and QA processes from scratch, support restaurant operators, and help establish scalable tooling, automation, and hiring practices.

Designs and scales global manager enablement, onboarding, leadership development, coaching, and performance programs across Customer Care and Customer Success. The role establishes coaching standards, partners with senior stakeholders, develops AI-powered training and simulation tools, supports organizational and process change adoption, and measures learning impact against operational and commercial KPIs using analytics and AI. It serves as a global center of excellence for manager effectiveness and scalable talent development.

Own the reliability, performance, resilience, observability, and security of AWS and Kubernetes infrastructure supporting products and AI/ML workloads. Define SLOs, lead incident response and root-cause analysis, build Terraform automation, optimize cloud costs, reduce operational toil, and establish deployment standards that help engineers ship reliably. Participate in on-call rotations and maintain HIPAA-compliant infrastructure.

Build and scale Go backend services for agent quoting, configuration, and application submission. Design APIs and distributed systems, write unit and integration tests, resolve partner-specific issues, contribute to architecture, support production debugging, improve CI/CD automation, and use AI coding tools in daily engineering workflows. Collaborate with adjacent teams and mentor teammates through pairing and documentation.

Design, build, and operate backend services for Bestow’s insurance platform using Python, Go, Java, and PostgreSQL. Collaborate on technical decisions, integrations, carrier onboarding, and scalable platform capabilities. Mentor engineers through reviews and pairing, improve production reliability and observability, participate in on-call support, and communicate technical decisions in a remote-first environment. Use agentic AI coding tools daily and help establish effective AI-assisted development practices.

Lead revenue analytics by developing business cases, dashboards, KPI frameworks, experiments, and automated analytics solutions. Partner with client success, marketplace, merchants, and cross-functional teams to evaluate performance, guide go-to-market decisions, quantify product value, and scale data-driven execution. Serve as the analytics subject matter expert while translating structured and unstructured data into actionable recommendations and compelling stakeholder narratives.

Leads complex, cross-functional technical transformation and planning programs across engineering, product, analytics, and other teams. Establishes data-driven operational frameworks, improves software delivery processes, manages risks and dependencies, aligns stakeholders, supports change adoption, and drives continuous improvement across the organization.

Lead end-to-end analytics for major platform partnerships, identifying growth opportunities and informing product, investment, risk, and pricing decisions. Conduct complex analyses, design experiments, build scalable data models, metrics, dashboards, and AI-assisted workflows, and translate findings into business recommendations. Partner cross-functionally with Product, Engineering, Finance, Revenue, and Strategic Partnerships while mentoring analysts and improving analytical practices.

Architect and re-engineer highly scalable, resilient backend data systems supporting patient services. Lead distributed systems strategy, make architectural decisions, improve performance and reliability, mentor engineers, establish operational practices, and collaborate with product managers and cross-functional stakeholders to shape engineering and product direction.

Manage Lowe’s as a national account, driving revenue, margin, market share, distribution, digital performance, and profitability. Develop strategic account plans, oversee promotions and omnichannel initiatives, analyze financial and point-of-sale data, lead customer meetings, coordinate cross-functional teams, and optimize demand forecasting and supply chain execution. The role requires strong retail sales expertise, analytical ability, account relationship management, and flawless execution.

Leads the L1 client support function, managing support associates, ticket triage, SLA tracking, escalations, access provisioning, client communications, and support metrics. Drives process improvements through automation, standardized workflows, alerting, and knowledge-base development. Partners with Client Success, Product, Engineering, and QA to resolve issues and improve the client support experience.

Own quarterly product launches and release programs, optimizing workflows, resources, and messaging. Partner cross-functionally with Product, Revenue, R&D, and Marketing to deliver events, collateral, positioning, and go-to-market support. Serve as product marketer for assigned products, translate technical concepts into compelling narratives, manage approvals and deadlines, and use qualitative and quantitative data to measure launch performance and improve future strategies.