Top Tech Jobs & Startup Jobs in Richmond, VA

90-day paid training program introducing mortgage fundamentals, customer service, workflow and pipeline management, and hands-on use of Tinman. Associates receive mentorship, real-world process training, and may transition into junior operations or sales support roles after successful completion.

Provide administrative and operational support to HR, maintain confidential employee records, assist recruitment, onboarding, benefits and payroll administration, schedule interviews, prepare HR documents and reports, support audits and HR projects, and respond to employee inquiries.

Handle high-volume inbound and outbound calls to resolve customer questions, process transactions, update account records, follow scripts and quality standards, escalate when needed, document interactions in CRM, and meet productivity and customer-satisfaction goals while maintaining professionalism.

Provide remote or in-office administrative support including calendar and email management, document preparation, data entry, scheduling, travel coordination, customer inquiries, meeting support, record keeping, and project/task coordination while maintaining confidentiality and timely communication.

Design, develop, and maintain parsers and normalization components to convert diverse security logs into a unified schema. Own the parser framework, make design decisions on schema and normalization, integrate with downstream detection and data teams, mentor junior engineers, and use AI/LLMs to accelerate parser development and automation.

Develop and execute industry-vertical content strategy to drive brand awareness, share of voice, SEO and AEO. Own content planning and creation across the customer journey, measure performance against SOV/SEO/AEO KPIs, partner with demand generation, support executive messaging, and align cross-functionally to increase content visibility and conversions.

Manage a portfolio of client affiliate programs: develop and execute growth strategies, recruit and onboard partners, negotiate placements, optimize performance via analysis and reporting, coordinate with networks and clients, provide forecasting and strategic recommendations, and leverage AI tools to surface insights.

Lead FP&A activities for assigned business areas including budgeting, forecasting, financial modeling, management reporting, KPI dashboards, scenario analysis, and decision support. Partner with business leaders, Accounting, IT, and operations to drive resource allocation, improve processes, and automate reporting to support strategic and operational decisions.

Provide first-level technical support for managed-services clients via phone and web tickets. Troubleshoot, record, resolve, or escalate incidents, manage user accounts, and communicate ticket status within SLAs. Maintain punctual attendance and improve technical and customer-service skills.

Lead MuleSoft implementations and architecture, write production-grade Mule 4 code, design and secure APIs, build complex Anypoint flows and DataWeave transformations, mentor developers, and coordinate cross-team delivery and deployments.

Build, enhance, and integrate Salesforce-based CRM tools. Define requirements, design, code, test, deploy, and support systems. Deliver reports/dashboards, contribute to CRM architecture, collaborate with stakeholders and vendors, and mentor teammates.

Own and grow a portfolio of strategic enterprise customers to drive retention, expansion, and revenue growth. Build and execute account plans, collaborate with Sales Development, Customer Success, and Marketing to generate leads, maintain accurate pipeline and forecasts, perform product demonstrations, close contracts, and consistently exceed revenue targets. Some travel required.

Lead state-level product performance for multiple states, own P&L, develop pricing strategies, execute rate filings, manage underwriting and agency strategies, partner with actuarial/sales/marketing, mentor product staff, present to senior leadership, ensure regulatory compliance, and drive process improvements and automation to meet growth and profitability targets.