Strategic Account Manager

Posted Yesterday
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Hiring Remotely in United States
Remote
Senior level
Software
The Role
Own and grow a portfolio of strategic enterprise customers to drive retention, expansion, and revenue growth. Build and execute account plans, collaborate with Sales Development, Customer Success, and Marketing to generate leads, maintain accurate pipeline and forecasts, perform product demonstrations, close contracts, and consistently exceed revenue targets. Some travel required.
Summary Generated by Built In
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.

Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.

We’re looking for a commercially driven, high-performing seller who thrives on crushing quota, building and executing strategic account plans, and consistently finding new paths to growth within enterprise accounts. You’ll combine a customer-first mindset with the ambition, discipline, and competitive drive required to deliver and exceed ambitious revenue targets.

We believe exceptional performance should be exceptionally rewarded. Cloudinary offers a highly competitive compensation package, alongside the opportunity to grow some of our strategic customer relationships and make a meaningful impact on the company’s continued growth.

Responsibilities:

  • Own and grow a portfolio of strategic existing customers, with accountability for retention, expansion, and overall revenue growth

  • Work closely with Sales Development, Customer Success and Marketing to be responsible for lead generation within targeted accounts

  • Comfortable and proactive in working cross functionally 

  • Strong, in-depth account planning and execution

  • Maintain a strong and accurate pipeline and forecast

  • Consistently meet and exceed revenue and expansion targets

About You:

  • 5+ years experience in a customer-facing, tech-oriented B2B SaaS company with a proven track record of exceeding revenue expectations

  • Experience in managing and selling to enterprises 

  • Proven ability to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function 

  • Excellent communication and presentation skills  

  • Consistent Over-achiever

  • Some travel Required

#LI-BP1

We have you in mind. As an employee, you will experience many benefits, including:

Awesome technology
Top-talent peers
100% sponsored medical, dental, and vision plans for employees & family
HSA company contribution
Matching 401k program
Robust vacation & wellness policy
Annual development stipend
Catered lunches or a food stipend

Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce.

Skills Required

  • 5+ years experience in a customer-facing, tech-oriented B2B SaaS company with proven track record of exceeding revenue expectations
  • Experience managing and selling to enterprise customers
  • Proven ability in relationship management, consultative selling, product demonstrations, and closing contracts
  • Ability to integrate cross-disciplinary knowledge including operation/process flow and product functionality
  • Excellent communication and presentation skills
  • Demonstrated consistent over-achievement against targets (quota-driven)
  • Comfortable and proactive working cross-functionally
  • Willingness to travel (some travel required)
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The Company
HQ: San Jose, CA
488 Employees
Year Founded: 2011

What We Do

Cloudinary’s mission is to empower companies to deliver visual experiences that inspire and connect by unleashing the full potential of their media. With more than 50 billion assets under management and 7,500 customers worldwide, Cloudinary is the industry standard for developers, creators and marketers looking to upload, store, transform, manage, and deliver images and videos online. As a result, leading brands like Atlassian, Bleacher Report, Grubhub, Hinge, NBC, Mediavine, Peloton, Petco and Under Armour are seeing significant business value in using Cloudinary, including faster time to market, higher user satisfaction, and increased engagement and conversions. For more information, visit www.cloudinary.com.

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