Top Tech Jobs & Startup Jobs in Richmond, VA

Deploy and optimize PerfectServe's AI voice agent for customers: configure rollouts, build evaluation suites, tune prompts, reduce latency and inference cost, ensure PHI/security compliance, run model benchmarking and observability, debug production issues, and automate onboarding with Product and Customer Success.

Deploy, configure, and optimize an AI voice agent for healthcare customers. Build evaluation suites, tune prompts, reduce latency and inference cost, monitor security/PHI handling, and automate onboarding while partnering with Product and Customer Success for go-live and production support.

Lead FP&A activities including owning the rolling forecast, quarterly reforecasts, and annual operating plan. Produce monthly/quarterly financial packages and SaaS KPI reporting (ARR, NRR, bookings, churn). Maintain customer-level ARR, perform variance analysis, automate reporting, partner with department leaders on headcount and budgeting, and run scenario/sensitivity models to support strategic decisions and investor materials. Assist with ASC 606 revenue reporting as needed.

Support B2B technology PR accounts by helping develop and execute PR campaigns, conduct media outreach, draft press materials, coordinate projects, support client relationships, and assist with reporting and insights.

Drive revenue and retention within U.S. Civilian agencies by managing complex SaaS accounts, building C-level relationships, executing strategic account plans, closing high-value deals, forecasting in Salesforce, and collaborating with pre-sales, customer success, and partners. Travel frequently for customer engagements.

Serve as the tactical Product Owner translating strategy into actionable backlog items, leading Agile ceremonies, refining user stories and acceptance criteria, coordinating cross-functional delivery, monitoring sprint metrics, ensuring HIPAA-compliant feature delivery, and using analytics to prioritize and iterate product work.

Lead and execute CSI's brand, content, social, and PR strategies. Oversee brand standards, creative and design direction, editorial and social calendars, agency relationships, and a multi-disciplinary team to drive awareness, earned media, and demand generation while managing budget, processes, and performance metrics.

Provide customer service to agents via phone/chat/email, process policy tasks, review and update policy records, prepare cancellation/non-renewal notices per state guidelines, ensure compliance, coordinate with departments and carriers, follow SOPs, and cross-train peers.

Manage creative projects end-to-end and serve as the Adobe Workfront SME. Own project setup, workflows, proofing, resourcing, reporting, and stakeholder coordination. Monitor project health, escalate risks, drive continuous improvement, train users, and build scalable internal agency operating processes.

Lead strategic account management and sales of GE Healthcare imaging solutions across the North West England territory. Build and maintain customer relationships with NHS trusts and private clinics, drive opportunity funnel and forecasting, manage tenders and CRM, collaborate across matrix teams, and deliver annual sales targets while improving customer experience.

Responsible for winning business in medium-sized sales territories by developing proposal strategies, pricing, and collaborating with partners to drive growth. Requires strong interpersonal skills and judgment.

Support People Operations by auditing and maintaining HR data across systems, resolving discrepancies, and ensuring data quality. Manage compensation tasks including survey participation, bonus administration, benchmarking, and reward letters. Partner cross-functionally with HRIS, Compensation, Benefits, Finance, and Revenue Operations. Ensure data privacy, security, and compliance while enabling accurate reporting and analytics.

Lead global compensation strategy and programs: job architecture, market pricing, merit/promotions, governance, data analysis, comp systems integrity, cross-functional initiatives, team leadership, and implementation of compensation technologies and AI-enabled solutions to support equitable, market-competitive pay practices.

Lead client-facing requirement gathering, data analysis, and solution delivery for life & annuity insurance implementations. Support delivery teams, resolve issues, coordinate QA and training, and maintain stakeholder communication to ensure timely, high-quality deployments and customer satisfaction.

Serve as primary client contact to drive retention, satisfaction, and growth for advertising clients. Oversee campaign execution with internal teams, lead onboarding and training, deliver performance reporting and optimization recommendations, identify upsell opportunities, and advocate client needs internally.