Top Tech Jobs & Startup Jobs in Richmond, VA

Leads day-to-day Customer Experience operations during assigned coverage, managing queues, service levels, workload distribution, escalations, team performance, and customer-impacting risks. Provides real-time direction, coaching, and decision-making; monitors operational metrics; communicates business updates; and supports peak periods, launches, promotions, and weekend coverage.

Handles high-severity commercial general liability and casualty claims, including coverage analysis, litigation management, investigations, negotiations, reserves, mediations, and regulatory compliance. Communicates with claimants, policyholders, attorneys, medical professionals, and adjusters; identifies fraud and subrogation opportunities; provides claim guidance and escalates cases exceeding authority. Leads department roundtables and supports peers while meeting quality, performance, and financial security standards.

Develops water treatment technology business across North America by prospecting strategic accounts, qualifying leads, managing sales funnels, cultivating client relationships, and closing opportunities. The role creates client-focused technical solutions, maintains Salesforce data, forecasts pipeline activity, prepares sales reports, supports market intelligence, and travels 30–40% for conferences, trade shows, and customer meetings.

Drive strategic growth of environmental consulting services through new business development, account expansion, client relationship management, cross-selling, proposal and RFP coordination, CRM management, presentations, conferences, and market intelligence. The role serves as a client-facing subject matter consultant, supports mobilization and operations, and requires frequent nationwide travel exceeding 50% of the time.

Own a portfolio of B2B employer customers, providing onboarding, implementation, ongoing support, relationship management, benefits administration guidance, and cross-functional issue resolution. Drive retention, customer value, upselling, and cross-selling while supporting high-volume enrollment periods. Use AI tools, automation, Jira, Microsoft Office, and Salesforce to improve customer experiences, workflows, reporting, and operational efficiency.

Manage day-to-day People Operations across the employee lifecycle, including recruiting, onboarding, employee support, compliance, benefits administration, employee relations, HR systems, and offboarding. Maintain accurate records, administer HRIS and ATS workflows, support managers, handle confidential information, improve processes, and contribute to employee engagement and culture initiatives in a fast-paced, fully remote organization.

Leads the Philanthropic Advising department, develops and coaches senior professionals, oversees select philanthropic client engagements, provides strategic counsel, supports business development, cultivates partnerships, and advances the firm’s thought leadership and service offerings.

Leads and scales Legion’s Sales Development organization, owning enterprise pipeline strategy, SDR performance, recruiting, coaching, outbound playbooks, forecasting, and cross-functional alignment with Marketing, Sales, Revenue Operations, and Enablement. The role focuses on generating qualified enterprise opportunities, improving funnel conversion, strengthening account coverage, and establishing reliable processes, dashboards, and CRM adoption.

Support customers through technical evaluations, proofs of concept, architectural reviews, migration assessments, and resilient search cluster design. Translate infrastructure requirements into pricing and contract inputs, coordinate technical sales workflows across teams, identify deployment risks, and serve as a technical contact for stakeholders. The role requires scripting, distributed-systems sizing, Kubernetes and cloud experience, and strong communication with technical and business audiences.

Develops pharmaceutical, healthcare, and life sciences sales by generating leads, managing strategic accounts, leading opportunities through contract close, and selling Clario’s clinical technology and services portfolio. Responsibilities include meeting sales targets, building client relationships, coordinating with internal teams, preparing contract information, maintaining Salesforce records, and completing sales and account-planning documentation.

Sell and manage dealer accounts within a territory, driving retention and new business through consultative sales. Coach customers on platform adoption, document interactions in CRM, track activity and KPIs, collaborate cross-functionally to resolve issues, and maintain product and competitive knowledge.