Top Tech Jobs & Startup Jobs in Richmond, VA

Leads and develops a frontline customer support team serving veterinary clinics and pet parents. Modernizes workflows through automation and AI, improves resolution and satisfaction metrics, analyzes support data and feedback, partners with Product to address customer pain points, and coaches team members. The role is hands-on, requiring direct customer engagement and cross-functional influence.

Owns end-to-end business analytics for Neutrogena categories, delivering performance reporting, dashboards, competitive intelligence, and weekly business storytelling. Analyzes POS, share, retailer, and competitive trends to identify growth opportunities and risks. Partners with marketing, finance, customer strategy, and commercial teams on planning, forecasting, and business reviews. Translates complex data into executive-ready insights and narratives that influence strategic priorities and action plans.

Provides technical leadership across manufacturing engineering, operations, quality, supply chain, and project teams. Leads complex engineering projects, continuous improvement, automation, reliability, equipment and process optimization, and business transformation initiatives. Evaluates risks, troubleshoots technical challenges, supports compliance in regulated environments, influences strategic decisions, and mentors engineering professionals.

Manage supply planning, finished-goods inventory, safety stock, and master production schedules to meet customer service and production goals. Monitor inventory risks, optimize investment, analyze planning data, and collaborate with supply chain, manufacturing, quality, finance, marketing, R&D, and customer service teams. The role also supports new product launches, SKU transitions, and process improvement initiatives.

Manage and improve the Quality Standards and Internal Audit Frameworks within the Integrated Management System (IMS). Maintain IMS documentation, plan and conduct internal audits, support external certification audit readiness, and ensure alignment with evolving certification and regulatory requirements. Collaborate with stakeholders to drive continuous improvement.

Administers and optimizes Workday HCM, integrations, security, reporting, analytics, and tenant configuration. Designs and supports integrations using connectors, APIs, XML/XSLT, Studio, and related tools. Builds advanced reports and dashboards, manages security policies, monitors production reliability, leads testing and releases, and partners with HR, Payroll, Finance, IT, and vendors to deliver compliant HR technology solutions.

Lead full-cycle, high-volume recruiting for sales roles across the Americas. Build passive talent pipelines, run batch interview days and hiring sprints, advise stakeholders on hiring plans and funnel metrics, and monitor recruiting performance. Deliver an inclusive, high-quality candidate experience while partnering with People and Culture to meet hiring goals and fill training classes on schedule.

Own and grow a portfolio of fitness and wellness partners through upselling, retention, relationship management, and field sales. Conduct frequent in-person visits, identify partner needs, present solutions, meet quota goals, build local market presence, and coordinate support teams. The role requires spending 70–80% of time traveling locally and regionally while managing sales activity through phone, email, social channels, Salesforce, and Salesloft.

Own the reliability, availability, performance, observability, and security of Ophelia’s GCP telehealth platform. Define SLOs, improve monitoring and incident response, expand Terraform infrastructure, strengthen CI/CD, manage disaster recovery, and address latency and Cloud Run performance. Lead on-call maturity, HIPAA/SOC 2 infrastructure controls, and reliability education for engineers. Use AI-assisted tools for automation and incident triage while partnering with technical and non-technical stakeholders.

Leads innovation program management, product planning and development cycles, portfolio reporting, and business case and ROI analysis. Coordinates cross-functional teams, manages dependencies and blockers, supports roadmap and governance processes, and provides strategic updates to leadership. The role drives operational excellence, improves product delivery processes, and influences prioritization through data-driven analysis and stakeholder collaboration.

Senior Business Analyst supporting Sure Commercial implementation for commercial P&C insurance and MGA organizations. Responsibilities include gathering requirements, translating them into configurations and user stories, performing fit-gap analysis, defining underwriting and broker workflows, supporting integrations, facilitating workshops, and coordinating SIT, UAT, defect analysis, and business sign-off. The role requires extensive commercial insurance, MGA, underwriting lifecycle, platform implementation, client communication, and Agile experience.

Leads end-to-end supply chain forecasting engagements, including process assessment, gap analysis, requirements gathering, solution design, implementation, and validation. Evaluates forecasting platforms such as SAP IBP, Oracle, Blue Yonder, and o9; partners with business, data science, and technical teams; assesses forecasting approaches; defines data and integration requirements; and improves forecasting accuracy and reliability.

Own a $50M+ paid media portfolio across Meta, Google, Amazon, Walmart, TikTok, and future channels. Lead capital allocation, incrementality testing, geo-holdouts, and live MMM-based measurement while improving CAC, contribution margin, LTV, and profitable growth. Build and develop a strategic media team, guide creative partnerships, expand internationally and into retail media and CTV, and provide cross-functional executive leadership without serving as the primary channel operator.

Conduct a remote payment-testing task for a sports app by completing a reimbursed $35 subscription purchase, reviewing pricing and Utility Users Tax calculations, verifying transaction consistency, and submitting redacted screenshots of checkout, confirmations, invoices, refund emails, and shopper statements. The task takes approximately 1.5 hours and is available ad hoc to residents of specified California ZIP codes with matching billing information and an eligible payment method.

Leads Yahoo’s Transaction and Revenue Systems domain, owning strategy, roadmap, delivery, operational health, and business outcomes. Oversees Finance technology across procure-to-pay, order-to-cash, billing, revenue, accounts receivable, payments, and expense processes. Drives Oracle EBS R12 and Oracle Fusion transformation, enterprise architecture, integrations, modernization, automation, controls, reliability, and vendor management. Builds high-performing Product, Engineering, functional, and reporting teams while partnering with senior Finance and Technology leaders.

Build and operate secure, scalable full-stack identity and authentication systems using ReactJS, TypeScript, Java, and Node.js. Own features end to end, troubleshoot distributed systems, improve reliability, and lead AI-assisted development workflows using structured specifications and prompt engineering. Collaborate with product, design, security, and engineering teams while evaluating AI-generated code for quality, security, performance, and test coverage.

Drive Yahoo DSP advertising growth across Omnicom by building agency relationships, securing new business, expanding existing accounts, and influencing operating-company and account-level decision-makers. Partner with holding-company leaders, field sales, and cross-functional teams to execute go-to-market strategies, increase revenue, share agency insights, and represent Yahoo at agency and industry events. Use AI-powered tools to improve account planning, meeting summaries, and pipeline management.