Top Tech Jobs & Startup Jobs in Richmond, VA

Leads a full-stack engineering growth pod, owning its roadmap, delivery quality, team culture, hiring and career development. The manager remains hands-on by writing and reviewing code, shaping architecture, coaching engineers, and participating in technical decisions. The team rapidly experiments with product experiences, using data-driven insights to help people discover and understand Atticus services. The role partners closely with product, design, and data science while operating in an ambiguous, resource-constrained startup environment.

Manage the full B2B sales cycle in the Salt Lake City territory, including pipeline development, market research, cold prospecting, relationship building, presentations, negotiations, and closing. Build a local small-business network, meet sales quotas, represent Justworks’ HR solutions, provide customer insights, and travel to networking events, trade shows, and client meetings within the territory.

Drive Superhuman Mail’s mid-market expansion through value-based B2B SaaS sales. Responsibilities include managing complex, multi-stakeholder deal cycles, negotiating contracts, building executive relationships, developing outbound strategies and account plans, forecasting, maintaining pipeline rigor, and collaborating with Sales Development, Customer Success, Sales Engineering, and Product teams.

Build production AI agents and agent-powered features from research and prototyping through deployment. Develop evaluation infrastructure with golden datasets, regression suites, and offline/online scoring. Own retrieval and context pipelines, production instrumentation, failure taxonomies, and cost and latency budgets. Partner with data science and product management on experiments and agent behavior, while establishing LLM engineering patterns, guardrails, and reusable tooling.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

Lead implementation and ongoing technical support for the data.world data catalog solution. Partner with customer business and technical teams, develop implementation strategies, manage deliverables, integrate and customize platforms, write scripts and SQL queries, manipulate data, document solutions, and support data governance initiatives. Present technical concepts and project plans to stakeholders and executives, contribute to statements of work, and travel within the United States approximately 25%.

Manage high-volume pre- and post-sales marketing deliverables, translating AI, data, identity, and platform capabilities into client narratives, proposals, presentations, and enablement materials. Partner cross-functionally on product marketing, positioning, sales training, field marketing, events, and thought leadership. Develop scalable collateral libraries and explore AI-powered tools and workflows to improve marketing and sales efficiency.

Assess product and feature security risks through threat modeling, secure architecture reviews, and vulnerability remediation guidance. Partner with product managers, designers, and engineers across the technology stack; promote security culture through training, mentoring, and internal security activities; oversee security debt and explain vulnerability impacts. Build security tooling, automate security practices, develop secure coding patterns, and integrate security tools into engineering workflows.

Leads the Tooling engineering team responsible for developer experience, CI/CD, deployment automation, release workflows, observability, internal developer platforms, and AI-assisted engineering tools. Partners with Infrastructure, Security, and Product Engineering leaders to improve reliability, engineering productivity, software delivery performance, and developer satisfaction. Sets technical direction, manages roadmaps, coaches engineers, and drives cross-functional platform initiatives.

Leads customer education strategy and self-serve learning experiences to improve customer success and business outcomes. Owns educational content, webinar programs, customer playbooks, and training initiatives. Uses qualitative and quantitative data to identify learning gaps, measure engagement, reduce support needs, improve CSAT, and optimize content. Partners cross-functionally with Customer Success, Marketing, Product, subject matter experts, and customer teams while managing large projects, timelines, deliverables, and operational readiness for new products and features.