Top Tech Jobs & Startup Jobs in Richmond, VA

Build and maintain engineering-led business systems supporting CRM, revenue operations, sales, and growth. Develop integrations, internal tooling, automations, and AI-powered production workflows across the modern go-to-market stack. Write and deploy code through Git and CI/CD, collaborate with non-engineering stakeholders, evaluate no-code and low-code solutions, and establish maintainable release practices for a growing Business Systems team.

Manage Opendoor-owned home listings from offer through closing. Negotiate price, concessions, repairs, and timelines with buyer agents; coordinate internal teams, title and escrow partners, and transaction stakeholders; resolve issues, maintain accurate documentation, monitor transaction health, and deliver responsive agent and buyer experiences in a high-volume, metrics-driven environment.

Own the strategic vision and roadmap for Coursera’s AI-driven search experience. Lead conversational search, personalization, semantic and multilingual search, ranking, and discovery improvements. Partner with engineering, design, research, data science, ML, marketing, and partnerships teams to deliver scalable platform capabilities. Use experimentation, market analysis, KPIs, and customer insights to improve conversion, merchandising, learner experience, and revenue.

Own the architecture and technical direction for provider-sourced client products, including lead management, caseload migration, AI-powered inquiry workflows, and provider marketing tools. Partner cross-functionally with product, design, data, sales, customer experience, and pricing teams. Build reliable user-facing systems, guide technical decisions across teams, measure product impact through experimentation, and influence teams without direct authority.

Leads digital deposits acquisition and sales across the customer journey, owning funnel performance from traffic through funding and early engagement. Develops growth strategy, conversion optimization, experimentation, personalization, channel economics, and performance management. Partners across Marketing, Product, Technology, Analytics, Operations, Risk, Finance, and Retail Distribution to improve customer growth and outcomes in a regulated banking environment.

Leads retail deposit growth and sales strategy across branch and assisted channels. Drives checking and savings acquisition, balance growth, household expansion, sales productivity, lead conversion, and customer engagement. Develops market-specific growth plans, performance metrics, executive reporting, and governance. Partners across distribution, product, marketing, digital, technology, analytics, finance, risk, and learning teams while leading through influence in a regulated banking environment.

Provide inbound and outbound customer service for Home Equity Line of Credit applications from data entry through closing. Review transactions, answer customer and branch inquiries, schedule closings, communicate transaction details, rework loans, and ensure compliance with loan guidelines, bank policies, and state and federal regulations while meeting productivity and quality standards.

Provides empathetic customer and provider support through chat, messaging, and phone. Resolves technical, insurance, billing, and platform questions; documents interactions; meets service, quality, response-time, and productivity expectations; escalates issues when needed; participates in coaching and training; identifies recurring problems; and collaborates with Product and internal teams to improve the support experience.

Lead product marketing for cloud data protection: define strategy and positioning, run GTM launches and campaigns, produce content and sales enablement, manage competitive and analyst relations, and partner cross-functionally to drive revenue, adoption, and market awareness.

Conduct enterprise information technology audits and assessments focused on cybersecurity, cloud technologies, systems infrastructure, applications, and internal controls. Plan audit scopes, test control design and effectiveness, evaluate technology risks, perform fieldwork, and provide value-added recommendations. Advise audit associates and technology and business management while collaborating with stakeholders to mitigate risks and meet project timelines.

Manage end-to-end RFP, RFI, proposal, security assessment, compliance questionnaire, and due diligence responses. Coordinate cross-functional contributors, establish timelines, consolidate reviews, tailor content, ensure quality and compliance, and manage final submissions. Maintain proposal libraries and tracking systems while improving workflows, content reuse, and response efficiency through approved AI and productivity tools.

Leads and develops a team of Sales Engineers while participating in enterprise technical sales, API integration discussions, solution presentations, and merchant onboarding. Builds, tests, and troubleshoots integrations; coaches teams on AI development tools; collaborates with Engineering, Product, and Revenue; translates merchant challenges into product improvements; and maintains relationships with technical and business stakeholders.