Top Remote Senior Level Jobs in Washington DC,

Lead client-facing operations for assigned accounts: manage high-volume client communications, onboarding, portal demos, logistics coordination, operations liaison, data review and settlement reconciliation, generate quotes and strategic reports, run operational calls and QBRs, identify upsell opportunities, and ensure retention through proactive problem-solving and follow-through.

Supervise the Credit Bureau Reporting and Corrections team, managing workflows, assignments, training, performance, disputes, escalations, and compliance with applicable laws. Oversee borrower correspondence and credit reporting corrections using eOSCAR and related systems. Develop procedures, resolve complex issues, collaborate with counsel and internal teams, and lead special projects while ensuring accurate, timely, and cost-effective loan servicing operations.

Own analytics and reporting initiatives for EDU Partnerships, from defining business questions through delivery and adoption. Build scalable dashboards, reports, data products, and self-service resources; analyze partner health, performance, student engagement, risks, and opportunities; and deliver partner-facing insights. Collaborate with Product, Engineering, Data, Success, Sales, Marketing, Finance, and Support while communicating findings, improving data quality, and enabling stakeholders to make informed decisions.

Leads talent management strategy across North American client groups, including succession planning, talent reviews, HiPo development, retention initiatives, organizational effectiveness, and talent analytics. Partners with HRBPs and senior HR stakeholders to improve pipeline readiness and critical-talent outcomes. Manages and develops a growing team of Talent Management Partners, establishes operating practices, and collaborates with Learning & Development and other COEs to deliver development interventions.

Provides category management and analytical support for CPG brands and customers. Manages syndicated data and product databases, develops customer scorecards and recurring shopper reports, analyzes POS and market trends, creates planograms, and delivers category insights. Supports sales teams and smaller accounts with assortment analysis, competitive tracking, customer presentations, and category reviews.

The Finance Manager will create a robust revenue forecasting process, analyze key revenue drivers, and collaborate across departments for strategic insight and reporting.

Install, monitor, maintain, troubleshoot, and optimize network infrastructure, including LANs, WANs, VPNs, firewalls, routing protocols, VLANs, and communications hardware. The engineer will resolve complex network issues, document network designs, improve infrastructure processes, support Level I engineers, collaborate with technical and data center teams, and provide responsive customer service.

Design, build, test, deploy, and maintain client-facing applications on enterprise low-code platforms. Develop forms, workflows, approval routing, dashboards, data models, integrations, documentation, and training materials. Participate in Agile ceremonies, two-week sprint delivery, release activities, regression testing, and troubleshooting. Translate business requirements into secure, accessible, maintainable solutions while collaborating with technical and nontechnical stakeholders in a remote team.

Leads fraud and risk management relationships with assigned financial institutions. Provides consulting on fraud mitigation, operational gaps, process improvements, investigations, compliance, and risk remediation. Coordinates service tickets, projects, escalations, reporting, training, and executive presentations while partnering with internal teams and clients. Requires financial services and fraud or risk expertise, analytical skills, payments-system knowledge, project coordination, and occasional travel. The role is remote and includes periodic 24/7 on-call coverage.

The Senior Solutions Engineer supports technical implementation and advisory for complex customer integrations, ensuring successful onboarding and troubleshooting while collaborating with cross-functional teams.