Top Remote IT Support & Helpdesk Jobs in Washington DC,

The Google Workspace Administrator manages the Google Workspace environment, troubleshooting issues, optimizing configurations, and automating tasks with Google Apps Script while ensuring data security and compliance.

The IT Specialist II provides remote Call Center support, troubleshooting IT incidents, and managing service requests per established SLAs while keeping clients informed of progress.

Responsible for implementing complex automation systems in diagnostics laboratories, providing technical guidance and troubleshooting support to customers and field teams.

The Application Support Analyst II provides advanced technical support, troubleshooting, and resolves software issues while ensuring user satisfaction and maintaining documentation.

The Desktop Support Specialist provides technical support for hardware and software, optimizes Google Workspace, manages IT processes, and improves operational efficiency.

The IT Ops Manager will manage all IT operations including systems administration, vendor management, security operations, and compliance in a hands-on capacity.

Lead and coordinate incident response and outages across production systems, manage communication with stakeholders, log incidents and KPIs, perform root cause analysis, drive preventative actions, and support ITSM/change control processes while participating in a 24/7 on-call rotation.

Support sustainment and backend administration of applications/services, perform migrations and testing in cloud/VDI environments, fix migration defects, coordinate testing with functional owners, manage Agile/Scrum artifacts and JIRA, report and resolve infrastructure/application issues.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.

The technician evaluates and repairs complex biomedical equipment, performs maintenance, and leads a team to ensure customer satisfaction.