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Top Remote IT Support & Helpdesk Jobs in Washington DC,
Artificial Intelligence • Hardware • Healthtech • Software
Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.
Top Skills:
BashCommand-Line InterfacesFirewallsiOSLinuxmacOSNetwork Monitoring ToolsPythonRoutersSwitches
Reposted 6 Days AgoSaved
Biotech
Responsible for implementing complex automation systems in diagnostics laboratories, providing technical guidance and troubleshooting support to customers and field teams.
Top Skills:
Diagnostics Laboratory InstrumentationMS OfficeNetwork Communication
Fitness • Software
The Technical Operations Support Specialist will troubleshoot technical issues, support users, manage tickets, and collaborate with teams to improve processes and enhance member satisfaction.
Top Skills:
Aws S3PythonSalesforceServicenowSQL
Artificial Intelligence • Information Technology • Consulting
The Regional IT Operations Manager oversees data center operations, ensuring performance and reliability while managing IT managers and optimizing processes.
Top Skills:
Data Center TechnologiesEnterprise Networking EquipmentGpu-Based EnvironmentsHigh-Performance ComputingItilItsmServer Hardware
Cloud • Fintech • Insurance • Software
The Vice President of Global Application Support leads the SaaS application support function, managing teams across multiple levels to ensure operational excellence and customer satisfaction. Responsibilities include strategy implementation, performance management, incident resolution, and collaboration with other departments.
Top Skills:
DevOpsItilJIRAServicenowSreZendesk
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Information Technology
The Application Administrator maintains and optimizes software applications, ensuring high availability and performance while managing user access and troubleshooting issues.
Top Skills:
AnsibleBashCloudbees JenkinsOracle Cloud InfrastructurePowershellPythonRed Hat OsTerraformWindows Server 2022
Big Data • Cloud • Hardware • Software • App development
The Systems Administrator will manage and support Microsoft technologies, architect solutions, troubleshoot issues, and ensure security and reliability of environments.
Top Skills:
Active DirectoryAnsibleAzureClaudeEntra IdExchange OnlineExchange ServerMicrosoft M365Office 365Power AutomatePower PlatformPowershellServicenowSharepointSQL ServerTeamsWindows Server
Software • Cybersecurity
The Helpdesk Engineer supports client onboarding and technology initiatives, implements CyberSheath solutions, manages IT systems, and performs migrations to Office 365 and Azure while ensuring project timelines and communication with clients.
Top Skills:
AipDlpEdrIntuneMfaAzureWindowsOffice 365RoutingSIEMSshTcp/IpVpn
2 Days AgoSaved
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Software
The Sr. Manager, IT Business Systems oversees operations of SaaS applications, enhancing AI and data integration to improve business efficiency and support a global team.
Top Skills:
AIAtlassian SuiteBettercloudChatgptClaudeGeminiGoogle Workspace Enterprise PlusJAMFLlmMicrosoft IntuneMonday.ComOktaSaaSSlackWorkatoZapierZoom Enterprise
Business Intelligence • Consulting
The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.
Top Skills:
ErpNetSuite
Top remote Companies in Washington DC, Hiring Operations & Support Roles
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