BIC Data Operations Specialist

Reposted One Month Ago
12 Locations
In-Office or Remote
40-58 Hourly
Junior
Information Technology • Legal Tech
The Role
Support development, configuration, testing, deployment, and maintenance of IntApp-based workflows and related systems. Execute QA/regression tests, document results, troubleshoot configuration issues, maintain operational docs, enable other departments to use BIC platform components, and participate in upgrades and process improvements.
Summary Generated by Built In
BIC Data Operations Specialist

Cooley is seeking a BIC Data Operations Specialist to join the Business Intake and Conflicts team.


Position summary: Under the supervision of the Director, BIC Operations & Projects, the BIC Data Operations Specialist supports BIC’s growing need for repeatable data execution, reporting operations, and automation support outside core workflow platforms. This role will work alongside the BIC Operations & Business Process Analyst. They will operationalize analytics, reporting, and automation solutions designed by senior staff, allowing BIC to maintain speed, accuracy, and self sufficiency while freeing advanced technical resources to focus on architecture, tooling, and future state initiatives (e.g., AI enablement, cloud migration, integrations). Specific duties and responsibilities include, but are not limited to, the following: 

Position responsibilities:  


Reporting & Data Operations: 

  • Run and maintain established reports, dashboards, queries, and extracts 
  • Execute recurring data pulls for leadership, audits, compliance, and firmwide initiatives 
  • Validate output accuracy and reconcile data discrepancies 

Automation & Tool Execution: 

  • Operate and maintain repeatable scripts, jobs, and API based processes built by senior staff 
  • Execute batch jobs (e.g., report runs, data refreshes, operational maintenance tasks) 
  • Monitor performance, log results, and escalate issues, as needed 

Data Support for Firmwide Initiatives: 

  • Support data requests related to AI tools, governance initiatives, cloud readiness, and analytics 
  • Assist with documentation and reproducibility of data processes 
  • Provide operational support during high volume or time sensitive initiatives 

Process Discipline & Reliability: 

  • Ensure data handling complies with confidentiality, risk, and policy requirements 
  • Follow documented procedures and assist in improving operational resilience 
  • Maintain organized runbooks, trackers, and execution records 

Growth & Skill Development: 

  • Build familiarity with APIs, reporting platforms, data tools, and automation workflows 
  • Gain exposure to AI related data preparation and governance concepts 
  • Partner closely with senior technical staff to expand technical depth over time       
  • All other duties as assigned or required 

Skills and experience:  

Required: 

  • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications 
  • Ability to work extended and/or weekend hours, as required 
  • Ability to travel, as required 
  • 3+ years of directly applicable experience (e.g., in data operations, reporting, analytics, or business technology support role, or equivalent) 
  • Strong analytical skills and comfort working with structured datasets 
  • Strong knowledge and proficiency in Python, SQL 
  • Familiarity with APIs, scripting, or automation tools, particularly as relates to dashboards and analytics 

Preferred: 

  • Bachelor’s degree 
  • Experience running reports or queries from enterprise platforms 
  • Familiarity with Excel, reporting tools, or data visualization platforms 
  • Interest in AI, automation, and internal tooling 
  • Prior experience building tools/models 

Competencies:  

  • Entrepreneurial by nature 
  • High degree of accuracy, follow through, and operational discipline 
  • Ability to execute technical instructions reliably and independently 
  • Exceptional interpersonal and communication skills with ability to facilitate and solve problems 
  • Ability to organize, prioritize and coordinate multiple activities often under tight timelines 
  • Ability to drive projects to completion and achieve goals 
  • Strong judgment 
  • Team-player with collaborative spirit 
  • Unwavering ability to handle and maintain confidentiality regarding firm information, projects,  client data 
  • High level of professionalism at all times 
  • Proactive, analytical mindset  
  • Clear written and verbal communication skills 
  • Effective presentation skills 

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.


The expected hourly pay range for this position with a work schedule of 40 hours per week is $39.50 - $58.00 ($82,160.00 - $120,640.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.


We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off (“PTO”) and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Skills Required

  • Proficiency in Microsoft Office, iManage and other firm applications (after orientation)
  • Ability to work extended and/or weekend hours as required
  • 2+ years of relevant experience (systems, operations, or business technology support role, or equivalent)
  • Familiarity with workflow platforms, form builders, and/or enterprise applications
  • Bachelor's degree
  • Prior experience with IntApp Open or similar workflow platforms
  • Familiarity with QA methodologies or structured testing practices
  • Prior experience with IntApp Wall Builder or similar access control systems
  • Exposure to legal, compliance, or risk oriented business environments
  • Comfort working with structured data, validations, and system dependencies
  • Comfort with data analytics

Cooley Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cooley and has not been reviewed or approved by Cooley.

  • Fair & Transparent Compensation — Pay is widely viewed as competitive with market rates and frequently described as strong. Compensation is often characterized as fair for the role relative to similar large law firms.
  • Parental & Family Support — Policies include 12 weeks of gender-neutral paid parental leave, backup care, and reimbursement for surrogacy/adoption expenses. Ramp-down/ramp-up scheduling and family support resources further strengthen the offering.
  • Wellbeing & Lifestyle Benefits — Offerings include mental health support, wellness coaching, fitness reimbursement, and occasional onsite perks like chair massages. The breadth of these programs is notable for a law firm.

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The Company
HQ: Palo Alto, CA
3,345 Employees
Year Founded: 1920

What We Do

Clients partner with Cooley on transformative deals, complex IP and regulatory matters, and high-stakes litigation, where innovation meets the law. Cooley has 1,300+ lawyers across 19 offices in the United States, Asia and Europe, and a total workforce of more than 3,000. Attorney Advertising: This content is provided for general informational purposes only, and your access or use of the content does not create an attorney-client relationship between you and Cooley LLP, Cooley (UK) LLP, Cooley SG LLP, Cooley HK or any other Cooley entity (collectively referred to as “Cooley”). By reviewing this content, you agree that the information provided does not constitute legal or other professional advice. This content is not a substitute for obtaining legal advice from a qualified attorney licensed in your jurisdiction and you should not act or refrain from acting based on this content. This content may be changed without notice, and it is not guaranteed to be complete, correct or up to date, and it may not reflect the most current legal developments. This content may be considered attorney advertising. Do not send any confidential information to Cooley, as we do not have any duty to keep it confidential. Cooley’s privacy policy: https://bit.ly/CooleyLLPprivacy

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