Top Remote Senior Level Customer Success Jobs in Washington DC,

The Implementation Specialist will implement, configure, and create workflows for emergency management solutions using WebEOC platforms. Responsibilities include conducting client needs analysis, developing and customizing workflows, guiding clients through implementation, providing ongoing support, and conducting training sessions.

The Senior Manager, Global Compensation will oversee the design and execution of the company's compensation and benefits programs. This role involves collaboration with HR and senior leadership, managing equity programs, conducting market benchmarking, ensuring compliance, and presenting compensation strategies to the board. Strong analytical skills and extensive experience in compensation management are essential.

The Customer Success Manager will be responsible for driving customer goals, ensuring platform adoption, managing client relationships, and facilitating revenue growth through strategic engagement. This position requires monitoring client progress, resolving issues, and leading project management efforts to ensure customer satisfaction and retention.

As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.

The Customer Success Associate Director will manage customer relationships, ensuring effective adoption of CommerceIQ's platform. Responsibilities include understanding customer needs, managing advertising budgets, performing data analysis for strategic insights, and collaborating with internal teams. This role requires strong communication skills and experience with enterprise-level retail media campaigns.

The Systems Support Engineer will provide technical support to business customers, assisting with software installation, troubleshooting technical issues, and ensuring product quality is tracked and resolved efficiently. The role involves clear communication both to customers and within the engineering team regarding resolutions and updates on cases.

The Senior Technical Advisor role focuses on optimizing customer service by resolving technical issues related to beverages equipment, supporting field technicians, and managing customer inquiries. Responsibilities include troubleshooting, documenting service issues, providing maintenance support, and ensuring maximum customer uptime.