Top Remote Senior Level Customer Success Jobs in Washington DC,

As a Customer Success Engineer at Health Gorilla, you will engage with customers to provide technical insights, oversee the onboarding and implementation processes, troubleshoot issues related to healthcare data exchange protocols, conduct customer training, and gather feedback to enhance product offerings. Your role is pivotal in ensuring customer satisfaction and effective use of the company's solutions.

The Workday Client Partner acts as a trusted advisor to large enterprise clients, focusing on account management, relationship development, and driving revenue growth. This role involves engaging with senior stakeholders, providing sales support, and ensuring client satisfaction while managing strategic IT roadmaps and staffing changes.

The Technical Quoting Specialist will oversee the end-to-end installation process and financial analysis for project deployments while collaborating with Sales and Engineering teams. Key responsibilities include evaluating service costs, analyzing data for improvement, and maintaining effective communication across departments.

As a Technical Architect at Hightouch, you will serve as a crucial link between the company and its Enterprise customers, guiding them through onboarding and maximizing usage of the platform. Responsibilities include understanding customer needs, delivering proactive technical guidance, collaborating with various teams, and identifying use cases for product improvement.

The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.

The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.

As a Senior Presentation Specialist, you will develop high-quality presentations, ensuring clarity and impact through effective storytelling and design. You'll collaborate across departments to transform content into engaging visuals that resonate with audiences. Key responsibilities include creating compelling visuals, organizing presentation content, and adhering to brand guidelines.