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Top Remote Senior Level Customer Success Jobs in Washington DC,

14 Days Ago
United States
Remote
397 Employees
Senior level
397 Employees
Senior level
Edtech
The Contract Specialist is responsible for drafting, reviewing, and managing a variety of contracts within the organization. This role involves collaboration with legal and procurement teams, ensuring compliance with contracts, addressing any issues that arise, and maintaining organized contract documentation. The ideal candidate has extensive experience in contract management, particularly in the healthcare sector, and displays strong organizational skills.
14 Days Ago
United States
Remote
80 Employees
110K-130K Annually
Senior level
80 Employees
110K-130K Annually
Senior level
Healthtech
As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.
15 Days Ago
US
Remote
1,981 Employees
Senior level
1,981 Employees
Senior level
Software • Manufacturing
As a Lead Implementation Specialist, you will manage implementation projects, develop strategies for best practices, and provide exemplary customer service for ERP solutions. You will work closely with client executives to maximize financial asset return and troubleshoot application issues, while also evaluating business needs and driving accounting optimization across diverse industries.
15 Days Ago
USA
Remote
205 Employees
180K-250K Annually
Senior level
205 Employees
180K-250K Annually
Senior level
Security • Cybersecurity
As the Head of Customer Success, you will lead the Customer Success team, driving client retention and implementing strategic initiatives to maximize client satisfaction and loyalty. Collaborating with cross-functional teams, you will focus on operational improvements and enhance service delivery. Your role involves advocating platform requirements to the development team and maintaining strong relationships with clients and stakeholders.
15 Days Ago
United States
Remote
274 Employees
Senior level
274 Employees
Senior level
Big Data • Fintech • Database • Analytics • Financial Services
The Client Success Manager at Array is responsible for managing and growing a portfolio of high-value accounts, ensuring client satisfaction and revenue growth through strategic partnerships and tailored solutions. They work closely with cross-functional teams to develop customized offerings that align with client goals and maintain an understanding of industry trends to support clients effectively.
Top Benefits:
401-K
401-K Matching
Company Equity
+31 More
15 Days Ago
USA
Remote
160 Employees
Senior level
160 Employees
Senior level
Payments • Software • Financial Services
The Payments Specialist develops client relationships, understands payment-related needs, guides clients on payment systems, ensures compliance, oversees onboarding and periodic reviews, and assists with audits and risk assessments.
Top Benefits:
401-K
401-K Matching
Dental Insurance
+11 More
15 Days Ago
USA
Remote
51 Employees
130K-160K Annually
Senior level
51 Employees
130K-160K Annually
Senior level
Cloud • Software
The FedRAMP Authorization Specialist will lead compliance efforts for the Game Warden platform, orchestrating FedRAMP processes and collaborating with various departments. The role includes generating monitoring artifacts, interpreting security controls, conducting training sessions, and guiding clients through the authorization process.
Top Benefits:
401-K
Dental Insurance
Flexible Spending Account
+12 More
15 Days Ago
United States
Remote
219 Employees
Senior level
219 Employees
Senior level
Professional Services
The Global Head of Scaled Customer Success will develop and execute a scalable customer experience strategy, lead a pooled Customer Success Management team focused on unassisted customer segments, optimize processes and tech stacks, and advocate for data-driven improvements in customer experience.
15 Days Ago
USA
Remote
506 Employees
100K-120K Annually
Senior level
506 Employees
100K-120K Annually
Senior level
Big Data • Analytics
The Customer Success Manager will act as a key point of contact for customers, helping navigate post-sale deployments and technical challenges while ensuring customers derive maximum value from cloud technologies, particularly Azure or similar platforms. Responsibilities include managing customer accounts, facilitating meetings, and engaging in technical conversations to meet customer needs.
15 Days Ago
United States
Remote
1,529 Employees
110K-150K Annually
Senior level
1,529 Employees
110K-150K Annually
Senior level
Database
The Technical Account Manager at Cohesity is responsible for managing post-sales customer engagement, ensuring successful onboarding and adoption of Cohesity products. This role requires resolving technical issues and working closely with support and engineering teams, promoting customer success, and identifying growth opportunities within client accounts.
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