Top Remote Operations & Support Jobs in Tampa Bay, FL

Contract RevOps specialist to audit and fix the GTM stack, integrate and configure CRM and outbound tools, build dashboards and automations, resolve data quality issues, and deliver clear documentation for handoff.

Administer and support Oracle Engineered Systems (OPA, Exadata, ODA, ZFS), manage networking and Linux environments, troubleshoot complex infrastructure incidents, perform maintenance and upgrades, support project delivery and documentation, and improve platform resilience, automation, and monitoring while collaborating with cross-functional teams.

Provide remote phone and email technical support for cash recycling machines, diagnosing hardware and software issues, guiding users and field technicians, documenting tickets, following scripts and escalating complex problems.

Provide remote technical support for Cellebrite software to Americas customers via phone, email, and chat; troubleshoot issues, manage CRM cases, meet SLAs/KPIs, collaborate with internal teams, and maintain high CSAT.

Own and improve the end-to-end card disputes lifecycle: author SOPs, manage investigations, chargebacks, representments, and arbitration. Build, test, and tune agentic/AI investigation tooling, analyze dispute trends, define KPIs, manage BPO relationships, and mentor junior analysts.

The Site Planning Specialist is responsible for designing logistics hub layouts, optimizing workflows, implementing 6S standards, coordinating projects, and providing reports on site efficiency.

Serve as strategic sales/revenue operations partner for AMER Enterprise and MSP/MSSP, owning forecasting, pipeline health, quota design, capacity planning, compensation inputs, territory modeling, ROE governance, and executive reporting while partnering with Finance, RevOps Systems, and Channel teams.

Prepare, review, and send outgoing audit letters; monitor delivery confirmations and reprocess failures; handle chats and email correspondence; escalate issues, report system/workflow problems, and comply with HIPAA and quality/productivity standards to support the audit process.

Serve as the primary liaison for providers by handling inbound/outbound calls, emails, chats, and voicemails; resolve and escalate issues; maintain documentation; meet quality/productivity standards; uphold HIPAA and confidentiality; assist providers with portal navigation and contact verification.

Provide L2/L3 production support, monitoring, troubleshooting, and root-cause fixes for Oracle Siebel CRM. Support upgrades, repository merges, IRM, deployments across environments, integrations (EAI/Web Services/REST), performance tuning with DBAs, and periodic 24x7 on-call coverage. Document processes and assist release and migration activities.

Lead and operate revenue systems, owning HubSpot administration, integrations, pipeline hygiene, forecasting, deal desk/pricing, and enablement. Partner with sales, solutions architecture, finance, and legal to document GTM processes, run forecast cadence, and improve CRM adoption and data-driven pipeline reliability.