Sales Strategy, Operations & Support (SS) contains the support of sales organisation through main building blocks.i) Creation and driving of business sales strategy as well as identification and understanding of the drivers of short and long term business performance. Provision of appropriate sales support to facilitate sales excellence.ii) Supports development of sales opportunities and offers and ensures timely delivery of high quality offers. Contains analysis, setting, and monitoring of prices and conditions in alignment with the overall business strategy.iii) Comprises positioning and selling of Nokia's solutions to customers in coordination with sales and presales teams with an inclusive customer engagement plan.
Subfamily Description
Commercial Support (CSU) comprises the driving of long-term profitability of the business by applying commercial discipline to optimise business value (e.g. commercial models, price levels, scope optimisation, risk management, discounting structure, and contract definition). Covers provision of commercial support to sales team and business units ahead of the actual sales of a product, service, or solution. Contains creation and implementation of optimal commercial strategies, models, and prices in alignment with the overall business strategy. Comprises analysis, setting, and monitoring of prices and conditions (e.g. service pricing, product pricing, tender pricing, solution pricing) as well as development of sales opportunities and offers by collaborating with sales team and business groups to leverage effective use of resources and prioritisation in developing sales offers. Ensures timely delivery of a high quality offer through managing offer creation across involved teams and during negotiation phase and handover to delivery.
Responsibilities
Consolidate financial, operational, commercial, market, delivery and people inputs into a coherent enterprise view of Fixed Networks performance.
Establish and run Fixed Networks Operating Reviews and strengthen business execution across the organization.
Establish an integrated view of go-to-market performance across regions, customer segments, channels and priority offers, connecting pipeline, order intake, revenue, win rates and market share to business commitments.
Partner with sales, business groups, marketing, product and delivery leaders to translate strategic growth priorities into coordinated go-to-market plans with clear targets, milestones, ownership and resource requirements.
Identify go-to-market gaps and growth opportunities, drive timely corrective actions and ensure leadership decisions are reflected in account, channel, portfolio and regional execution.
Standardize templates, calendars, governance routines and ways of working for the FN operating cadence.
Identify trends, dependencies, gaps and emerging risks requiring leadership attention or intervention.
Challenge data quality and narrative consistency, working with owners to resolve gaps before leadership review.
Build a consistent, fact-based and action-oriented review process that improves visibility, accountability, cross-functional alignment and delivery against Fixed Networks commitments
Use digital, automation and AI-enabled tools to improve data collection, synthesis, meeting preparation and action tracking.
Connect operating-review priorities with strategy, annual planning, forecasting and transformation governance.
Work with Fixed Networks business and functional leaders to ensure submissions are timely, accurate, concise and decision-oriented.
Bachelor’s degree in Business, Finance, Engineering or a related discipline, or equivalent relevant experience.
Significant experience in business operations, financial governance, programme management, strategy execution, performance management or a comparable leadership-support role in a complex global organisation.
Experience partnering across sales, marketing, product, business groups, delivery and finance to align commercial priorities, resolve execution gaps and accelerate customer and market outcomes.
Experience leading or supporting pricing programs, including pricing strategy, governance, deal and discount discipline, competitive benchmarking, and measurement of revenue, margin and market impact.
Demonstrated ability to run senior-level business reviews and coordinate inputs across multiple organisations and functions.
Strong commercial and financial acumen, with the ability to interpret performance information and identify implications for the business.
Demonstrated ability to identify strategic and execution gaps, distinguish root causes from symptoms, assess business implications and mobilise cross-functional owners around clear, timely corrective actions.
Excellent written, verbal, facilitation and presentation skills, with credibility at senior leadership level.
Highly organised, proactive and comfortable managing ambiguity, competing priorities and tight deadlines.
Executive meeting design and facilitation
Performance management, KPI interpretation and business analysis
Action, risk, issue and dependency management
Executive writing, storytelling and presentation development
Stakeholder management and influence across organisational boundaries
AI-enabled synthesis, reporting and process improvement
Ability to work effectively in a fast-paced, global and matrixed environment
Drive FN Operating Reviews with clear governance, high-quality inputs, strong leadership engagement, and collaboration with teams to progress topics
Create a trusted, integrated view of business performance, priorities, risks, decisions and commitments.
Improve action closure, ownership and cross-functional follow-through on leadership decisions.
Reduce duplication and preparation effort through standardised reporting, clearer accountabilities and selective automation.
Strengthen early identification and escalation of material performance gaps, dependencies and execution risks.
Earn recognition from Maryam Chaudry and the FN leadership team as a trusted partner who improves the quality and pace of business execution.
Skills Required
- Bachelor's degree in Business, Finance, Engineering, or a related discipline, or equivalent relevant experience.
- Significant experience in business operations, financial governance, programme management, strategy execution, performance management, or a comparable leadership-support role in a complex global organisation.
- Experience partnering across sales, marketing, product, business groups, delivery, and finance to align commercial priorities, resolve execution gaps, and accelerate customer and market outcomes.
- Experience leading or supporting pricing programs, including pricing strategy, governance, deal and discount discipline, competitive benchmarking, and measurement of revenue, margin, and market impact.
- Ability to run senior-level business reviews and coordinate inputs across multiple organisations and functions.
- Strong commercial and financial acumen, including the ability to interpret performance information and identify business implications.
- Ability to identify strategic and execution gaps, distinguish root causes from symptoms, assess business implications, and mobilise cross-functional owners around timely corrective actions.
- Excellent written, verbal, facilitation, and presentation skills with credibility at senior leadership level.
- Ability to manage ambiguity, competing priorities, and tight deadlines in a fast-paced, global, matrixed environment.
- Executive meeting design and facilitation skills.
- Performance management, KPI interpretation, and business analysis skills.
- Action, risk, issue, and dependency management skills.
- Executive writing, storytelling, and presentation development skills.
- Stakeholder management and influence across organisational boundaries.
- Experience with AI-enabled synthesis, reporting, and process improvement.
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
-
Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
-
Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
-
Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
