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Top Remote Customer Success Jobs in Santa Cruz, CA
Marketing Tech • Software • Analytics
As a Customer Account Manager at Iterable, you will drive renewal and expansion strategies for existing clients, leveraging a deep understanding of the platform's capabilities. Responsibilities include managing contract renewals, upselling, developing strategic account plans, and collaborating with the Customer Success team to enhance client engagement and satisfaction. You will be measured on achieving renewal revenue goals and expanding client relationships.
Artificial Intelligence • Information Technology • Software
The Senior Manager of Customer Success at SmarterDx will foster strong relationships with healthcare clients, ensuring their success with the SmarterDx platform. This role involves managing a portfolio of live customers, collaborating with cross-functional teams, and enhancing customer experiences through project management and communication.
Top Skills:
SQL
Information Technology • Software
The Customer Success Manager at Cordance will onboard customers, drive engagement through check-ins, manage renewals and mitigate churn risks, and identify growth opportunities. They will also educate clients on product features and collaborate with various teams to enhance the overall customer experience, while tracking critical customer metrics.
Top Skills:
SQL
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eCommerce • Information Technology
The Customer Success Manager at Yottaa will manage customer relationships, drive product adoption, create tailored success plans, advocate for product features, and address customer feedback while collaborating with renewal teams to enhance customer satisfaction and retention.
Marketing Tech • Software
As an Onboarding Specialist, you will oversee the implementation of client websites, ensuring a smooth onboarding process. Responsibilities include collecting client information, coordinating with internal teams, providing training on CMS, and performing quality assurance checks to ensure client expectations are met.
Top Skills:
Wordpress
Software • Cybersecurity
The Customer Success Manager at DTEX will drive customer satisfaction and account growth for a portfolio of named accounts. Responsibilities include serving as the primary contact post-sales, assisting with product usage, fostering customer relationships, managing upsell opportunities, and providing training and support.
Financial Services
The Client Support Associate supports non-profit organizations by responding to client inquiries via calls, emails, and chats. Responsibilities include interpreting financial data, assisting with billing and budgeting, training users on products, and advocating for customer improvements.
Top Skills:
ExcelPowerPointWord
Financial Services
As Customer Success Lead, you will shape customer success and revenue strategies, lead a team of Revenue Strategists, manage client accounts, analyze data for revenue strategies, and collaborate cross-functionally to enhance customer satisfaction.
Software
The Sr. Customer Success Specialist will manage customer onboarding and training, serve as the primary contact for inquiries, and help drive product adoption and engagement through analysis and support. This role involves building relationships, tracking customer metrics, and contributing to product development based on customer feedback.
Top Skills:
Python
Cloud • Security • Cybersecurity
As a Technical Account Manager, you will drive customer adoption of the Wiz platform, providing technical guidance and strategic advice from onboarding to operationalization. Your role involves building relationships with clients, addressing technical issues, and collaborating with multiple teams to enhance customer satisfaction and secure renewals.
Top Skills:
Python
Top remote Companies in Santa Cruz, CA Hiring Customer Success Roles
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