Top Remote Customer Success Jobs in Santa Cruz, CA
As an Insurance Verification Specialist, the primary responsibility involves verifying insurance information through phone interactions, maintaining professional relationships with insurance agencies, performing accurate data entry, and reporting progress to management. The role also includes managing verification projects and ensuring compliance with insurance policies.
The Technical Account Manager at Global Payments is responsible for resolving support issues, managing customer relationships, and providing technical guidance to ensure customer satisfaction and retention. They collaborate with various teams, produce reports, and track service compliance, while ensuring effective communication with clients.
The Senior Privacy Specialist at Abbott will support privacy and compliance controls across the organization and product line, contributing to a global digital transformation initiative. This role involves collaborating with various teams to implement privacy by design and ensure compliance throughout the application lifecycle.
The Remarketing Support Associate will assist the Loss Mitigation department by tracking sales information, updating auction statuses, auditing documents for cancellations, and verifying insurance coverage. The role requires excellent communication skills and attention to detail, as well as proficiency in Excel and Outlook.
The Enterprise Senior Customer Success Manager at Kasada will focus on building and maintaining successful relationships with enterprise customers, providing strategic guidance and ensuring maximum value adoption of Kasada's cybersecurity solutions. The role involves analyzing customer health metrics, collaborating with cross-functional teams, and addressing critical customer issues to enhance the overall customer experience.
The Senior Mobile User Acquisition Specialist will lead user acquisition strategies for mobile apps, focusing on planning, executing, and optimizing campaigns across various mobile ad platforms. Responsibilities include monitoring ad performance, A/B testing, collaborating with design for ad creatives, and managing external partnerships to drive app growth.
In this role, you'll provide technical support and troubleshooting for application development with the Okta platform. You'll assist customers, identify root causes of issues, write code/scripts for testing scenarios, document bugs, and collaborate with various teams to improve product quality and customer satisfaction. You'll ensure effective communication with developers and actively participate in after-hours support as needed.
As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.
The Customer Operations & Support Specialist ensures customers successfully use Fieldwire by answering questions, managing accounts, executing operations tasks, and crafting how-to articles. They will enhance usability and support quality while working closely with various teams to advocate for the customer and develop new processes.
The Deliverability Operations Specialist at Sinch is responsible for improving email delivery rates, resolving reputation issues, and collaborating with various teams to optimize email platform performance. Key tasks include analyzing delivery messages, managing IP inventory, and representing the company at industry events.
Top remote Companies in Santa Cruz, CA Hiring Customer Success Roles
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