Director, Product Design

About the Role

Director of Product Design at Tebra is a strategic leadership role helping to inform the future clinical workflow experience within our Care Delivery team. We are looking for individuals who have a genuine passion for developing and growing others, creating an environment for cultivating design excellence, and driving practices to support high-functioning cross-functional teams. Design leaders partner with product and engineering counterparts in developing  insights-driven, customer backward solutions that support the day-to-day workflows of independent providers.

Your Area of Focus

• Director of Product Design for Care Delivery oversees the UX strategy and experience for the full Product suite that supports our clinical workflows. The role will have a significant role in developing our future clinical vision and  transformation and includes some level of IC work to facilitate. 
• Participates in the leadership activities of the larger Product Development team and contributes insights, suggestions, and a POV around strategic, cultural, and operational initiatives.
• Influences the activities, processes, and culture of the larger product design and research team and collaborates with other design leadership to ensure a holistic customer experience of the end-to-end software platform.
• Builds and maintains strong partner relationships with product and engineering peers and collaborates on strategy, roadmap planning, and driving strong cross-functional practices and alignment throughout the product development lifecycle. 
• Guides teams through project scoping including activities and timelines, and is accountable for the satisfactory delivery of commitments by their direct team.
• Is accountable for upholding quality within their org, and influencing quality across Engineering, Product, Product Design
• Responsible for building a holistic, integrated understanding of organizational context; acquiring understanding of LOB-level strategy; articulating a compelling vision.
• In addition to people management basics (1:1s; issue resolution; performance reviews), responsible for supporting goal-setting and professional development for up to 8-directs. Current team is made up of senior product IC designers but reports may be a mix of managers and ICs in the future; delegation of work for optimal leverage.
• Responsible for the recruitment and hiring of product design talent to meet organizational needs.

Your Professional Qualifications

• 10+ years of professional design and management experience of teams (5–10+ person mix of ICs and managers).
• Experience with identifying team needs in headcount planning and recruiting, interviewing, and identifying talent, and hiring for the org.
• Strong communication skills that include communicating design rationale, decision making, and compelling storytelling to drive alignment.
• Operates collaboratively and has been a strategic contributor/partner in high impact initiatives that include 0–1 or meaningful redesign of existing product footprint areas.
• Demonstrated success in developing and executing operational practices for the motivation, efficiency, and professional development of their teams
• Proficiency with Figma and experience working with and driving iteration of a design system.
• Has a portfolio demonstrating ability to design and direct the execution of high quality, customer-focused, user experiences within complex, multi-role, workflows.
• Familiarity with and some previous experience with Lean UX practices and Agile development methodologies is preferred.

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. 

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our ValuesStart with the Customer 

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial 

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are diverse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits 

In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness or Gympass for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

 #LI-BG1 #LI-Remote #LI-Hybrid