Top Remote Operations & Support Jobs in San Diego, CA

Own and optimize Care Center website operations on Drupal, manage support queue and vendors, escalate and resolve complex technical issues, track KPIs, support online scheduling rollout and related digital projects (SEO, ORM, DAM).

Lead and manage the Information Systems department, directing design, implementation, maintenance, and security of IT systems. Develop technology strategy, enforce IT policies, manage budgets and vendors, mentor staff, align IT with business objectives, and drive operational efficiency and compliance.

Manage daily referral flow to partner law firms for the Central/Western US region; track compliance and case agreement records; support payment compliance and accounting communication; build progress reports; liaise with attorneys, intake teams, and partners; occasionally travel for partner visits.

Provide high-level administrative support to senior executives: manage calendars, communications, meetings, documents, research, client interactions, and special projects. Prepare materials, coordinate events, protect confidential information, and work independently in a fast-paced, remote environment while maintaining professionalism and strong customer service.

Provide remote client coordination and administrative support: manage service requests, scheduling, follow-ups, form processing, respond to basic inquiries, and maintain organized task flow to ensure timely client support.

Provide timely, professional support to customers via phone, email, and chat. Answer product/service questions, document interactions, assist with basic troubleshooting, follow quality guidelines, and maintain a positive, helpful demeanor.

Provide remote client-facing support by scheduling, confirming event details, managing communications (email/chat/phone), maintaining client records, coordinating with internal teams, and ensuring a positive client experience.

Provide virtual administrative coordination for summer study abroad programs: manage master calendar, organize travel itineraries, academics, excursions, meals and activities, and run daily online staff meetings to ensure flawless execution of tasks and checklists.

Provide high-level administrative support to the Chief Customer Officer and VP of Marketing by managing complex calendars, coordinating meetings and travel, handling confidential information, tracking priorities and action items, supporting leadership events and offsites, processing expenses and invoices, and streamlining processes to improve executive efficiency across multiple time zones.

Provide high-level administrative support to the Chief Customer Officer and VP of Marketing, managing complex calendars, travel, meeting logistics, and confidential information. Coordinate leadership meetings, events, expenses, and cross-functional initiatives while proactively tracking action items and streamlining processes. Operate remotely across time zones with early Eastern Time availability to ensure efficient executive operations and communication.

Provide proactive administrative support to the CCO and VP of Marketing by managing complex calendars, coordinating travel and meetings across time zones, handling confidential information, tracking action items, supporting events and special projects, processing expenses and invoices, and streamlining operational processes to keep executives focused on strategic priorities.

Lead night-shift NOC operations: monitor and respond to incidents, execute Major Incident Management for Sev1/Sev2 events, escalate to L2/L3, validate release and maintenance testing, communicate with clients, mentor night team, and manage related service desk tasks.

Provide on-site IT support and daily management of company information systems. Install, configure, upgrade, migrate, and troubleshoot PCs, laptops, cell phones, servers, printers, and voicemail. Administer user accounts, security, backups and archiving. Maintain inventory and documentation, liaise with vendors, assist corporate IT with projects, capacity planning, and disaster recovery. Serve as primary help-desk contact for local and remote users.

Lead the Wallingford site to drive growth, efficiency and profitability by overseeing manufacturing, supply chain, IT, maintenance, facilities, quality, customer service and logistics. Implement Lean initiatives, manage budgets and KPIs, develop supplier and customer relationships, ensure health & safety compliance, and build high-performing teams.

Manage and audit product catalog data across e-commerce platforms and CMS, optimize listings for SEO and platform rules, correct listing errors, support taxonomy and attribute structures, analyze catalog performance, and collaborate with marketing and design to improve digital merchandising.