Top Remote Operations & Support Jobs in San Diego, CA

Conducts in-depth legal and business research for attorneys and administrative teams, synthesizes findings, advises on research strategies, manages research projects, and evaluates information resources. Develops training curricula, delivers onboarding, monitors legal-industry developments and emerging AI research technologies, maintains newsletters and intranet content, and recommends resource purchases. Requires expert knowledge of legal and business research platforms, strong communication skills, and the ability to manage competing priorities independently and collaboratively.

Manages moderately complex California workers’ compensation claims from investigation through resolution. Communicates with policyholders, agents, attorneys, witnesses, and experts; determines exposure; administers benefits; sets and adjusts reserves; monitors litigation and legal costs; prepares claim status reports; ensures regulatory and company-policy compliance; and uses negotiation, mediation, denial, and litigation strategies to resolve claims fairly. The role also supports process improvement, data accuracy, knowledge sharing, and ongoing training.

Manages employee benefits operations, including team leadership, workforce planning, budgeting, KPI monitoring, risk management, client retention, process improvement, and technology enablement. Implements operational strategies, improves workflows, ensures regulatory and policy compliance, supports business growth, and partners cross-functionally to enhance service quality, efficiency, profitability, and client and colleague experiences.

Administer and optimize the Filevine legal technology platform for client law firms. Advise on configurations and workflows, troubleshoot technical issues, lead feature rollouts, train users, document processes, manage onboarding and offboarding, audit business processes, and drive platform adoption. The role requires legal workflow knowledge, SaaS administration, integration and automation expertise, project management, and frequent travel to client offices in the San Diego and Los Angeles area.

Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.

The Credit Administrator oversees credit review processes, loan structuring, and portfolio management for commercial borrowers, ensuring risk is mitigated and quality is maintained.

The Senior Director, Safety and Pharmacovigilance leads Safety and PV activities, ensuring compliance with regulations, overseeing adverse event reporting, and managing vendor relationships.

The Manager of Transaction Management oversees all real estate transactions, leading a team while managing personal deals, ensuring accuracy and timeliness from contract to closing.

The Gateway Quality Analyst Specialist monitors performance, enforces compliance standards, and transforms data into actionable insights, enhancing operational excellence.

Adjudicate complex California workers' compensation claims, manage high-exposure cases including litigation and rehabilitation, calculate reserves and benefits, negotiate settlements, coordinate vendors, pursue recoveries/subrogation, ensure regulatory filings and accurate claim documentation, and maintain client and claimant communication to resolve claims within service standards.