Top Remote Jobs in San Antonio, TX

Lead the technical side of enterprise sales for autonomous systems and physical AI customers. Own discovery, architecture reviews, demonstrations, proofs of concept, evaluations, deployments, and expansions. Translate customer workflows into solutions, address technical objections, and collaborate with Product and Engineering. Build scalable sales engineering processes, technical content, evaluation frameworks, and operating models while supporting strategic automotive OEM and enterprise opportunities.

Serves as a top-tier networking escalation expert for WEKA deployments supporting HPC, AI/ML, and enterprise environments. Troubleshoots complex Layer 1–4 issues, leads root-cause analysis, mentors support teams, improves diagnostic tooling, maintains technical documentation, and influences product networking capabilities. The role also participates in architecture reviews, customer technical discussions, training, incident resolution, global on-call operations, and occasional travel.

Lead and develop a small product management team, improve product discovery and execution, align cross-functional stakeholders, and translate strategy into measurable customer and business outcomes. Coach PMs, run customer discovery, set priorities, and refine product operating systems to support fast-moving enterprise environments.

Own and improve marketing operations systems, lead routing, CRM data quality, automation, attribution, reporting, and funnel visibility. Partner with Marketing, Sales, and RevOps to streamline workflows, evaluate GTM tools, reduce manual work, troubleshoot data discrepancies, and provide campaign, pipeline, KPI, QBR, and executive reporting insights.

Build and operate production systems for agentic development experiences, including agent execution, tool use, context management, streaming, integrations, and long-running workflows. Extend provider-agnostic model architecture and connect agents with workspaces, tools, and developer infrastructure. Own projects through rollout, collaborate with Product and Design, participate in reviews, and improve system reliability, performance, and operability.

Manage SMB customer lifecycle to reduce churn and drive renewals. Maintain billing/subscription accuracy, Salesforce data cleanliness, and coordinate with Sales, Finance, and Account Executives on upsells, contracts, and offboarding. Serve as voice of the customer, support product adoption, and help optimize accounts through ongoing engagement and project coordination.

Own the end-to-end customer lifecycle for strategic enterprise accounts, including onboarding, adoption, renewals, retention, expansion, and executive business reviews. Build trusted relationships with security and executive stakeholders, translate privacy protection into measurable risk-reduction outcomes, manage escalations, support security and compliance workflows, and maintain account health, success plans, and forecasts. Partner cross-functionally with Sales, Product, Support, Marketing, Legal, and Security to improve customer outcomes and inform product and service strategy.

Respond to customer support requests and pre-sale inquiries through Zendesk, web, email, and internal ticketing systems. Educate customers, troubleshoot issues, document cases and feedback, collaborate with internal teams on complex problems, identify potential user interface issues, and escalate unresolved concerns while meeting service-level goals.

Administer, configure, optimize, and maintain the ServiceNow platform, including instance health, upgrades, patches, modules, workflows, integrations, permissions, dashboards, and performance. Ensure security, compliance, and governance; troubleshoot platform issues; automate processes; document configurations; lead enhancements and integrations; and mentor junior administrators. The role requires advanced ServiceNow scripting and architecture knowledge, project leadership, and collaboration with IT leadership and stakeholders.

Support financial reporting, analysis, forecasting, budgeting, and business-performance monitoring. Prepare reports and dashboards, analyze variances, maintain financial models, assist budgeting and forecasting, support project and business-unit financial analysis, improve processes and automate reporting, and provide analytical support to the CFO and Finance team.

Own and evolve ZoomInfo’s CI/CD delivery tooling, GitOps deployment API and CLI, shared TypeScript monorepo, ingress layer, and Go automation platform. Lead technical strategy, architecture, migrations, golden paths, and multi-quarter roadmaps while remaining hands-on in Go and TypeScript. Apply agentic AI, MCP, A2A, and durable workflows to infrastructure automation. Mentor engineers, drive quality through design and code reviews, and align CI/CD, DevOps, and platform teams.

Leads strategy and end-to-end execution for major trade shows, conferences, brand events, and corporate activations. Manages event objectives, booth design, messaging, vendors, budgets, assets, swag inventory, and cross-functional coordination. Partners with field marketing, sales, demand generation, creative teams, and agencies. Measures attendance, lead quality, pipeline contribution, and ROMI to optimize future programs.

Respond to and qualify inbound leads, engage prospects to understand needs, schedule qualified meetings and demos, and maintain accurate records in the CRM (Salesforce). Learn sales processes from managers, stay current on OutSystems products and industry trends, and support a fast-paced, collaborative sales environment.

Lead end-to-end product strategy, discovery, roadmap, and delivery for education-focused SaaS solutions. Conduct customer research, define prioritized requirements, partner with engineering and UX in Agile delivery, track product success metrics, and present strategy to leadership while exploring AI and integration opportunities to drive adoption and business outcomes.

Manage and optimize full-funnel digital advertising across multiple self-serve platforms, analyze performance and cohorts, create and test ad creative and landing pages, support website and listings improvements, coordinate sponsor/IRB creative approvals, and recommend new digital trends to grow recruitment and conversions.