Top Remote Operations & Support Jobs in San Antonio, TX

Lead LogiCole system administration for Air Force DMLSS: manage a system administration team, oversee project management, technical support, QA, staffing, scheduling, reporting, and risk. Provide hands-on administration, monitor servers and fiscal processes, support electronic catalogs and strategic sourcing, and protect confidential information.

Provides remote administrative and project support to business owners and founders. Responsibilities include scheduling, email management, lead conversion, research, data entry, deadline management, client communication, and adapting to changing priorities. The role requires strong organization, analytical and communication skills, independent problem-solving, and process management. It begins at 20 hours per week, may increase to 40 hours, and offers flexible weekday scheduling.

Provides inbound call center customer service, resolves inquiries and complaints, records interactions through data entry, follows compliance and quality standards, and meets productivity and performance metrics. The role requires reliable attendance, basic computer skills, English proficiency, completion of three weeks of paid training, and a secure wired home workspace with high-speed internet.

Handle first- and third-party cyber and technology claims from assignment through resolution. Investigate incidents, evaluate coverage, liability, and damages, manage reserves, negotiate settlements, oversee litigation and defense counsel, attend trials and mediations, and communicate with insureds, agents, vendors, and leadership. The role also supports audits, training, product development, underwriting, industry presentations, and claim trend analysis.

Analyze and redesign company-wide business processes, develop process mappings, lead change management and training, deliver documentation and stakeholder communications, and support cross-functional process improvement initiatives to increase efficiency and scalability.

Own forecasting, scheduling, intraday performance, and reporting across a multi-vendor contact center. Lead WFM analysts, coordinate with cross-functional partners, manage staffing for launches, and protect service levels through capacity planning and real-time decisions.

Oversees all real estate transactions, managing a team and personal pipeline in a fast-paced environment. Responsible for training, policy management, and resolving transaction issues.

The Admin Assistant supports leadership by managing schedules, coordinating travel, performing office support, and maintaining confidentiality.

Handle inbound and outbound calls to collect past-due payments and arrange payment plans, document interactions in collection systems, process electronic payments via ECM/Portal, investigate borrower issues, and escalate complex cases while adhering to federal, state and corporate regulations.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.