Top Remote Operations & Support Jobs in San Antonio, TX

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Provide Tier 1 and Tier 2 technical support for Humata Health's B2B SaaS, manage ticket triage/escalation and SLAs, implement and support AI-driven tools (chatbots, routing, predictive analytics), analyze support data to identify product/process improvements, and coordinate cross-functionally to ensure timely ticket resolution and a data-driven support culture.

Manage executive calendaring and inbox triage, coordinate travel logistics, support People with interview scheduling and event execution, own ad hoc administrative tasks and vendor coordination, and proactively identify operational gaps and process improvements across the organization.

Support presales by preparing high-volume, client-ready deliverables: clean large data files into standardized Excel templates, run analyses and reports with BI/SQL tools, review documents (Adobe), track deliverables in Salesforce, and ensure quality through audits.

No role-specific responsibilities or qualifications are provided. The posting contains only a company overview, equal opportunity statement, and candidate privacy policy.

Lead process engineering efforts to analyze, design and improve end-to-end banking processes. Develop process roadmaps, deliver structured improvement solutions, drive automation and workflow initiatives, advise stakeholders, produce reporting for decision-making, and support implementation of the Process Science Framework and associated technology requirements.

Provide multi-channel customer service for policyholders, process basic and intermediate transactions and claims within authority, review coverages, underwrite risks within authority, and counsel customers on Property & Casualty insurance.

Provide administrative support to Executive Assistants and People Team: scheduling, expense reports, travel arrangements, preparing PowerPoint presentations, managing mail and company drive, handling employee inquiries, assisting with North American events, and occasional EA coverage. Work remotely in a fast-paced environment, maintaining confidentiality and strong communication.

Lead planning and execution of event function spaces for a national staff conference: manage space requests, vendors, catering, signage, freight, budgets, reports, and onsite coordination while supporting the Operations team and maintaining InterVarsity spiritual and organizational standards.

Higginbotham is seeking candidates for various non-production and non-sales roles in a growing insurance and financial services firm across multiple locations.