Top Remote Operations & Support Jobs in San Antonio, TX

Analyzes IT business processes, identifies workflow improvements, manages operational incidents, documents requirements and procedures, supports user acceptance testing, and collaborates with technical and business stakeholders. The role performs root-cause analysis, develops functional specifications, supports IT projects, ensures alignment with business requirements, and mentors junior analysts on business analysis practices.

The Business Analyst gathers and documents requirements, analyzes business processes and data, develops functional specifications and business cases, and recommends improvements. The role facilitates stakeholder workshops, collaborates with developers and project managers, supports project planning and reporting, conducts user acceptance testing, creates training materials, and helps ensure information systems meet business, accessibility, security, and compliance needs.

Leads the HubSpot marketing technology ecosystem for franchise development, managing marketing automation, CRM operations, lead nurturing, lifecycle campaigns, integrations, data quality, reporting, attribution, and analytics. Partners with Marketing and Sales leadership to improve lead quality, conversion rates, pipeline velocity, and revenue performance. Oversees integrated campaigns across email, SMS, webinars, events, advertising, landing pages, and forms while optimizing processes through testing, automation, and AI-enabled solutions.

Owns and administers the VNDLY vendor management system, including configuration, workflows, approvals, security roles, integrations, compliance, and reporting. Supports contingent workforce processes, resolves system issues, assists with vendor onboarding, validates updates, maintains documentation, and provides user training. Partners with HR, Talent Acquisition, Procurement, Finance, Legal, and IT to improve system usability, governance, data quality, and operational efficiency.

Reviews criminal records and background-check data to assess applicant eligibility, supports compliance with FCRA and other consumer-reporting regulations, and responds to client and consumer inquiries by phone and email. Provides guidance on screening processes, manages tasks within service-level deadlines, resolves issues, maintains accurate updates, and handles sensitive or high-stress conversations professionally. The role also requires Spanish communication, ongoing training, and careful oversight of AI-generated outputs and data governance.

Own revenue operations for the global renewals organization by managing sales cadences, forecasting, business planning, KPI reporting, dashboards, process workflows, resource allocation, budgets, and executive presentations. The role partners cross-functionally with Sales, Finance, HR, Enablement, and Operations teams to improve sales effectiveness, optimize processes, support onboarding, and identify growth opportunities.

Paid, in-person summer internship at Compassion International’s Colorado Springs headquarters. Interns may work in business support, donor relations or research, global programs, graphic design, legal, marketing, people and culture, or project management. The program includes hands-on work, professional development, mentorship, spiritual formation, and community engagement. Applicants must be Christian, meet child-protection and cultural expectations, be a college junior, senior, or recent graduate, and work full-time from May 24 through July 30, 2027.

The Senior Managing Director will lead and oversee curriculum design and instructional materials development, managing projects and client relationships while ensuring high-quality standards and alignment with educational frameworks.

Own and operate end-to-end claims servicing for treaty and delegated authority reinsurance portfolios. Responsibilities include claims intake, triage, tracking, escalation, bordereaux and reserve coordination, settlement support, stakeholder management, reporting, audit controls, and process improvement. The role requires reducing claim ageing, resolving data and payment issues, maintaining accurate financial status records, and ensuring claims handling aligns with contract terms, authorities, and compliance requirements.

Reviews clinical trial contracts, budgets, amendments, and templates to extract payable activities and configure customer study data accurately. Collaborates with internal teams and customers to resolve configuration issues, manage quality risks, meet KPIs and SLAs, and support successful implementation delivery. Maintains audit procedures, contributes to process documentation, and partners with Product and IT on platform improvements while supporting positive customer relationships.