Top Remote Operations & Support Jobs in San Antonio, TX

Provide 1st–2nd line IT support for executives in the New York office, manage high-priority incidents via ServiceNow, troubleshoot Microsoft and mobile technologies, administer Active Directory, escalate to technical teams, support desk moves and out-of-hours events, and maintain compliance with FCA and ITIL practices.

Provide executive support to the CRO and commercial organization: manage calendars, travel, inbox triage, and meeting ops; run the sales rhythm of business; prepare presentations and Salesforce-sourced reports; coordinate events and on-site support; handle expense reconciliation, contracts, onboarding, and cross-functional coordination to keep the global sales org operating efficiently.

Own carrier-facing support tickets end-to-end: reproduce and resolve Tier 1/2 issues across front-end, API, and database layers. Use SQL, logs, and API tools to diagnose, provide workarounds, produce carrier-grade RCAs, maintain KB/runbooks, participate in on-call rotation, and proactively surface systemic issues to engineering. Fluent, validated use of AI tooling expected.

Implement and configure CentralSquare public safety software, document requirements, integrate third-party systems (APIs/REST/SOAP), perform testing, support system rollouts, collaborate with development and project teams, mentor junior consultants, and assist with escalations to ensure successful customer implementations.

Lead data-driven analyses and cross-functional operational initiatives to improve patient conversion, provider utilization, and operational efficiency. Build reporting infrastructure and dashboards with Product and Data, define metrics, and partner across Operations, Clinical, Finance, and Commercial to implement and measure process improvements and scalable insights.

Lead and scale internal business functions (HR, finance, payroll, legal, compliance, executive support). Drive operational strategy with the CEO, manage cross-functional teams, improve systems/processes, oversee payroll and financial reporting, manage external counsel, and serve as escalation point to ensure compliant, scalable operations in a high-growth logistics startup.

Early-career role on Global Operations combining analytics and project coordination: build dashboards and models, clean and analyze data, identify automations, support program managers, prepare operating review materials, coordinate meetings, and document process improvements to drive operational decisions.

The RCM Applications Management Support Manager leads the RCM Applications Administration Support staff, managing technical support, vendor relations, and departmental operations, and optimizing processes for stable RCM application performance.

The Underwriting Operations Analyst coordinates service escalations, conducts audits, supports compliance, and assists in underwriting processes within the insurance team.

The Process Safety Specialist provides guidance for process safety improvements, conducts assessments, ensures compliance with safety standards, and communicates with clients effectively while managing projects and deadlines.