Top Remote Senior Level Jobs in Rochester, NY

Lead the Americas Customer Success team, developing a scalable engagement model across deployment, adoption, renewal, and customer value. Recruit and develop team members, create customer success playbooks, establish KPIs, optimize processes and platforms, and coordinate with sales, support, product, and operations. Drive usage, upselling, profitability, customer satisfaction, and churn reduction while analyzing customer data and resolving complex customer issues.

Supports channel partners through technical enablement, training, certifications, solution design, architecture discussions, demonstrations, and pre-sales engagements. Builds relationships with partner engineers and technical decision-makers, develops scalable enablement content, coaches customer-facing presentations, gathers market feedback, and collaborates with Sales, Product, Marketing, Customer Success, and Solutions Engineering. The remote U.S. role requires approximately 40% travel across North America.

Manage and scale global Apple and Windows endpoint fleets using Jamf and Intune. Develop scalable device-management runbooks for M&A, enforce security baselines, support systems integration, lead technical projects, resolve cross-functional workflow issues, and participate in IT escalation support. The role requires expertise in cloud platforms, identity and SSO, API integrations, endpoint compliance, security frameworks, regulatory requirements, and IT strategy.

Own the content marketing and editorial engine for Material Security’s cybersecurity category. Lead the blog, web content, research reports, executive thought leadership, and original workspace security research. Write and edit technical content, develop content-led campaigns, optimize content for SEO and AI search engines, and partner with product marketing, threat researchers, engineers, founders, and demand generation. Measure pipeline influence, citations, engagement, and content performance.

Leads business and application architecture strategy for treasury and finance systems. Oversees complex software implementations, integrations, requirements, vendors, technical documentation, architectural reviews, system support, troubleshooting, reporting, and process improvements. Partners with business, IT, data, product, banks, and vendors to deliver sustainable solutions, maintain data integrity, and resolve business-impacting issues. Provides product ownership, team coaching, stakeholder management, and global on-call support.

Develop and maintain Linux kernel components and live-patching infrastructure for Rocky Linux. Responsibilities include kernel design, C programming, debugging memory management and process scheduling issues, device-driver and hardware integration, performance optimization, code review, documentation, and mentoring junior developers. The role requires deep Linux kernel internals expertise, familiarity with x86 and ARM architectures, Git workflows, and at least five years of kernel development experience.

Design, deploy, and maintain reliable production and corporate systems; manage configuration, security, and core infrastructure; participate in on-call incident response; build automation, CI/CD pipelines, and Infrastructure-as-Code; monitor systems and develop tools to improve reliability and availability.

Own the architecture, administration, automation, data hygiene, integrations, and strategic evolution of the HubSpot platform. Scope and deliver cross-functional projects, build advanced workflows, manage CRM structures and migrations, support lead scoring and funnel reporting, and maintain Service Hub and subscription workflows. Partner with Sales, Marketing, Customer Success, and Revenue Operations, including HubSpot-to-NetSuite integration initiatives.

Leads the architecture, development, implementation, integration, and support of SAP EAM solutions. Oversees asset lifecycle management, master data governance, LAM, GIS, SAP Utilities, EPPM, and integrations with SCM, MM, and FI/CO. Supervises technical teams, manages roadmaps and project execution, supports regulatory reporting, and resolves complex production issues. Requires extensive SAP EAM/PM/CS experience, S/4HANA expertise, utility asset lifecycle knowledge, and multiple full-lifecycle implementations.

Develop and maintain full-stack features for CMS’s Unified Case Management system. Responsibilities include building Java and Spring Boot backend services, APIs, data models, Angular or React interfaces, database interactions, and automated tests using test-driven development. The engineer will optimize performance, scalability, security, and data integrity; collaborate on system design and integration; reduce technical debt; and support teammates in a remote-first environment.